Staff was very nice and helpful. Restaurant needs food taste & options, exterior presentation needs attention.

Cucarachas en la habitacion. Unidad de Aire acandicionado portatil que hace mucho ruido, baja ventilacion, colcha de la habitacion manchadas.

Todo excelente

In late January the room was freezing with no heating. Breakfast is included in the price, however the restaurant is open to the street via a connected coffee place, so the cold wind was howling through the restaurant. The first room we got allocated wasn’t cleaned properly. We found long female hair on the floor. The next room had a craft person working in the bath room. The 3rd room was facing Ave 5 de Mayo. Loud club music and traffic noise was painful through the single pane windows. Will not return.

The room was very hot, it had a portable ac unit that didn’t work and was super loud, couldn’t even hear the tv. Definitely not what was advertised. Complementary Breakfast was lame. My room key deactivated every time we left the room.

Está muy bonito y hay muchas cosas cerca, el centro el zócalo, comida , Oxxo. Tiendas departamentales fabuloso lo recomiendo y la comida riquísima

The air conditioning unit did not seem to work. However, the staff was friendly, and I appreciated the complementary purified water.

Mejorar la seguridad mucho ruidos por la noche en los pasillos, ser mas empaticos los meseros del restaurante poco amables.

The hotel is tired, walls and curtains had stains. No heating in the room and in early February it was colder than comfortable. The room was facing Calle 5 de Mayo, with loud music till 2am on the week end, and vehicle noise through the single pane window. The restaurant on the ground floor had the cafeteria window open to the street with the cold wind howling trough. One good thing was the vicinity of Zocalo.

The room was fine, courteous staff and perfect location.

Gracias

Limpieza excelente

Staff was great and location

Excelente personal, limpieza eficiente, desayunos esquicitos y maravilloso para ir en familia 👏

Solo recomendamos mejorar las almohadas

Todo

Perfect area to be near city center

The hotel was in great location and the staff was super friendly. Would definitely stay here again.

Das Hotel sollte renoviert werden

Room was spacious and clean. Dated but perfectly comfortable.