Höchstens 3*** Standard. Personal nicht auf 5***** Niveau geschult. Wer als Paar Ruhe sucht, sollte dieses Hotel meiden, ist auf Familien ausgelegt. Zimmer sehr schön und gross. Frühstück grosse Auswahl. Wellnessbereich zu klein und lärmig. Parkplatz in der Einstellhalle ist mit 70 PLN zu teuer.

Es war alles in Ordnung. Personal war freundlich und zuvorkommend. Sauber.

All was great buy only problem with parking

Amazing property in a picturesque location.

We had a great time. Our children loved the kids club. Highly recommend!

The hotel is beautifully designed and decorated. The staff are friendly. Swimming pool is very clean. The breakfast is ok. We had small problems like study lamp and scale not working when arrived, but were taken care of very quickly. One suggestion is that the internet connection could be better. It just keeps dropping. You have to sign in to the network many times.

Parking dodatkowo płatny, woda zimna w basenie, animatorzy dla dzieci wcale nie lubią przebywać z dziećmi i nie mają podejścia do dzieci

For a 5 star hotel the service could be better and especially for that money. In some cases the staff at the reception were unable to provide information regarding ski areas/ski schools. There were also some cheeky answers. They charged over €10 for a Pepsi to the room and far too much was charged for a gravel parking spot that was icy.

rooms, pool, kids and pets freidnly, helpful, polite staff, beautiful mountains

Hotel Belmonte offers the perfect stay in Krynica-Zdroj. It’s located on the side of a ski slope with a few hiking trails very close by so it’s nicely located right next to the forest where it feels like you’re on another world. The hotel facilities are top-notch with maybe the biggest wellness area I’ve seen - each of the 3 saunas and the steam room have a 14-person capacity. The breakfast selection is very expansive and top quality. The beds are super comfortable and there’s even a pillow menu (for free) to try other types of pillows. Will definitely be returning!

We’ve had a wonderful stay, the hotel is modern and comfortable. Great rooms, lovely views, and SPA. Breakfast could be a bit better, especially availability within last hour of service and live cooking options.

I'm using an electric car and in this hotel charging is for free :) Nice surprice. Great hospitality. Good breakfast. Sure it was not my last time at this hotel.

Całkiem fajny hotel, ale 5 gwiazdek to zdecydowana przesada. Śniadania monotonne, przez tydzień dzień w dzień to samo. Hotel musi coś zrobić z organizacją parkingu przed wejściem do hotelu. Niedopuszczalne jest, aby tuż przy wejściu miejsce parkingowe dla osób niepełnosprawnych było okupowane przez osoby nieupoważnione do tego. Podobnie parkowanie przy samym wejściu do hotelu, nie na wyznaczonych miejscach stanowi poważne zagrożenie dla innych osób.

Absolutely bad access to hotel !!! We cannot access the hotel due to high hill. Roads not cleared from snow. There is no information about that fact , even there is no note about other possibilities how to access this hotel via other roads. We spent 2 hours to finally check-in. We had to park our cars kilometers away. After that, (even the hotel were not full), we obtained rooms for our family in different floors even thought we requested it. Another big disappointment - outdoor jacuzzi closed , exactly just that day we stayed there. During check-out the receptionist asked us to pay parking !!! Really ? On the other hand the room was clean, modern and quite big. Also breakfast with a good choice of food, good coffee. We were absolutely not satisfied with the stay. I asked to talk with manager but without feedback. It is necessary to change the approach as it is rated as a 5* hotel .

Absolutely bad access to hotel !!! We cannot access the hotel due to high hill. Roads not cleared from snow. There is no information about that fact , even there is no note about other possibilities how to access this hotel via other roads. We spent 2 hours to finally check-in. We had to park our cars kilometers away. After that, (even the hotel were not full), we obtained rooms for our family in different floors even thought we requested it. Another big disappointment - outdoor jacuzzi closed , exactly just that day we stayed there. During check-out the receptionist asked us to pay parking !!! Really ? On the other hand the room was clean, modern and quite big. Also breakfast with a good choice of food, good coffee. We were absolutely not satisfied with the stay. I asked to talk with manager but without feedback. It is necessary to change the approach as it is rated as a 5* hotel .

Absolutely bad access to hotel !!! We cannot access the hotel due to high hill. Roads not cleared from snow. There is no information about that fact , even there is no note about other possibilities how to access this hotel via other roads. We spent 2 hours to finally check-in. We had to park our cars kilometers away. After that, (even the hotel were not full), we obtained rooms for our family in different floors even thought we requested it. Another big disappointment - outdoor jacuzzi closed , exactly just that day we stayed there. During check-out the receptionist asked us to pay parking !!! Really ? On the other hand the room was clean, modern and quite big. Also breakfast with a good choice of food, good coffee. We were absolutely not satisfied with the stay. I asked to talk with manager but without feedback. It is necessary to change the approach as it is rated as a 5* hotel .

Wspaniałe miejsce. Cudowna obsługa. Hotel na najwyższym poziomie. Polecam. Śniadania przepyszne bardzo urozmaicone, menu dla dzieci. Jeden z najlepszych obiektów 5* w jakim byliśmy. Animacje dla dzieci, które pozwalaja złapać chwilę oddechu i usciac w urokliwym barze, wypić pyszna kawę i podziwiać widoki gór

Nowy obiekt 5 gwiazdek w Krynicy z nową profesjonalną obslugą ale w obiekcie jeszcze nie dokonczonym bo droga dojazdowa jest w złym stanie a parking poza hotelem do którego dowozi obsługa hotelu samochodem pomimo ze znajduje sie bardzo blisko. Dodatkowo problematyczny is system wind który wymaga przesiadek aby sie dostac z recepcji na 4 pietrze do poszczególnych poziomów hotelu.

disturbed by noise from aggregates in the garden part it was impossible to sleep

Hotel wspaniały, obsługa przemiła, na pewno kiedyś tu wrócę.