Clean comfortable

The customer service was appalling at reception. I didn’t know where to park, the staff first suggested I could find a street somewhere to park in, not exactly what I wanted. When they eventually recommended somewhere, trying to get information from them about how to get to it was extremely difficult. I was a little stressed about the parking situation and pretty much focused on this, I forgot to get a receipt for my stay. They now won’t give me one retrospectively as I booked through Hotels.com, even though I paid at the venue. Additionally, I did notice other people being offered a welcome cocktail, this wasn’t something I was offered, I guess this is for the select few. I won’t be back

.

clean room, staff, style & location

The staff were friendly and the room was modern and comfortable.

Loved everything. Shower was great, social area too. It was good to have a space to unwind with friends instead of just being locked in a room. Location is amazing too.

Yes it was perfect, as always :D

Room lovely!! Good location, car park opposite hotel. Breakfast was nice but be early as they ran out quickly and nothing left at 10am. Loved the bar and cocktails. Beds comfy. Would book again!

Great

Warm welcome from Alfie at receptiom and all the staff exceptional!

The staff were really friendly and informative. On arrival we were offered a welcome cocktail and advised on breakfast, checkout times and other key information. The lobby was inviting and the building was very warm. The breakfast was suitable for those with dietary requirements, offering soya products and gluten free options. I would reccomend moxy to anyone as they really focus on the finer details. The only thing I could suggest to improve the rooms was there was not a set of drawers or shevlving to store clothes.

Excellent staff and great location. Lovely hotel!

Excellent rooms, we booked 3. Great location, comfy beds, will definitely stay again.

Friendly welcoming staff, clean and stylish hotel room

Overall, I would thoroughly recommend Moxy, Bristol. Family room was large, well laid out and super comfortable. Staff were lovely and highly efficient. Location was excellent. Have kept one start back as the breakfast was haphazard, witt very little left at 9.30 am. Other than that, first rate

Staff were super polite, offered a complimentary cocktail upon arrival. Very welcoming, explained how to go to the room etc and explained the amenities. Bed was comfy, room was clean, only issue was no bags in the bins and had an issue getting in the front door at night. Parking was in Cabot Circus and you get it discounted as a guest, £14 for 24 hours in a city centre isn’t bad at all.

:)

Staff were great the lady waved the £30 holding fee. The only negative I had with the room was the light flashing above the bed (smoke alarm) which was green so in the night was difficult for me to sleep upright with a green flashing light. Also the tv and pairing Netflix from my phone would not work. The room was spotless liked the feature of the bed lights underneath lighting up when u get up to go to the toilet. One of the cleanest spotless hotels I have ever stayed in.

We have stayed at the hotel a couple of times and really enjoy the fact that it is quite quirky. Staff are always on point, the rooms and shared spaces very comfortable and the food/drink also very good, all for a reasonable price

Great Hotel, lovely stay, great staff.. breakfast quality not to same standard as overall hotel experience. Only real negative was having to park on the opposite side of a busy motorway junction with no protection against weather between hotel and car park.