horrible customer service here, sharks

The location was a disaster we were advised not to go out of the hotel after 7pm and it fell like a prison there is a gym in the building or attached to it and the noise and vibration was really annoying the breakfast was not of the quality and it wasn't fresh the fruit in the basket were rotting I wouldn't recommend the hotel

My friend and I stayed at the hotel for 1 night. The hotel is nicely decorated and felt modern. Everything was clean, the rooms are relatively large with a desk, security box, and fit two twin beds comfortably. The bed was about medium firmness and not springy. All the hotel staff are friendly and professional. Breakfast was pretty standard, but well executed. Getting into the hotel is a little confusing as it is only on the 3rd floor and up of the building. You’ll need to enter past a white metal fence or through a glass entrance to make your way to the elevator. There isn’t signage that will say “Hotel HW - Libertad”, but if you look up you’ll see nice patios. The area around the hotel is sketchy, so exercise caution at night. During the day, it is fine. Overall, such great value!

The service is outstanding. The breakfast is more than expected: full variety of food for everyone needs and preferences!

Café da manhã muito ruim. Pode melhorar bastante.

What a great hotel . It met all my needs . I stayed there for 2 weeks and enjoyed everyday of my stay. Access to the second floor gym as well as the great restaurant made it even better. I will definitely stay there again.

Fui com meus pais e tivemos uma estadia maravilhosa! O restaurante é muito bom, os funcionarios muito simpáticos e dispostos a ajudar. Voltaremos ao Hotel HW com toda a certeza.

Es necesario ingresar por la calle Libertad después de las 10pm

Room was big and bed was comfy. Breakfast was plentiful for what we needed

Quarto amplo, arejado e iluminado, limpeza e localização nota 10. E o café da manhã é ótimo!

Muy descuidado el acceso

Tamanho do quarto, hotel moderno, funcionários

Look for High Wellness HW name on 2828 Romero Street. Libertad name is not visible at street level. Get on elevator on ground floor go to third floor (Button 3 in elevator needs label indicating Hotel). Hotel check-in lobby is on third floor.

Instalaciones bien, el entorno del lugar no es el mejor

Excellent stay! Highly recommended!

The room was very clean! The staff was so helpful to anything we needed even helping us in anyway they could even when we had problems. Excellent breakfast! Good food at restaurant for dinner and the bar. The waiters and waitresses were great also. I highly recommend this hotel!!!

Chambre impeccable et personnel agréable et sympathique.

Rigtig fint værelse, god service, men et meget lyt hotel.

O hotel tem quartos amplos e confortáveis. Precisa melhorar um pouco a limpeza, pois havia sujeira no chão.

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