Excellent service.Especially the cleaning staff.Clean the room very well every day.

views were spectacular. Tallest building in Harbin with view of Ice and Snow Park, and Sun Island. Concierge had a long down top coat that he loaned me. All the staff was attntive and anxious to help.

Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement .

Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China

Room is very big and has everything we need. Hotel staffs are very kind and helpful.

Very top quality hotel and friendly staff, my family’s first choice when traveling in Harbin. The manager and staff did a great job.

Great hotel, very friendly staff and excellent service, I had a good stay memories with my families here, my top choice in Harbin. My daughter likes here very much!

맛있었어요 친절한 룸서비스 넘 좋습니다

We’ve had such a wonderful stay — the staff were warm and helpful throughout, with a couple of them were especially kind and made our time in Harbin even more memorable. The room was clean and the breakfast were so well prepared.

Great hote and services. Definitely stays again and highly recommend.

It was amazing stay at The Ritz-Carlton, their service was top level. they clean the room and fill the bottle water couple times per day.

Absolutely 5 stars

Parking is an issue and not convenient.

Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and service was excellent, I enjoyed it. Before my departure, I received gifts (one for me and a different one for my daughter) from hotel, my daughter was very happy after opened it. I am considering to bring my family members to stay here again to visit Harbin Ice and Snow World 2024. Thanks again for the great team of The Ritz-Carlton, Harbin.

Amazing view

Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.

One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.

good clean

Extraordinario todo

New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.