Very nice first impressions met by friendly helpful staff, room as you would expect, only downside was breakfast continental and full English said to be included, we arrived during normal breakfast time several other guests waiting - very slow service- continental was cereals only, wasn’t available to help yourself until waitress brought table in with juice and milk, cooked breakfast to order- which was very slow coming almost an hour taken up waiting order/get and eat breakfast with only 8 - 10 guests breakfasting so slightly let the side down in this department

Excellent value for money. Clean and comfortable rooms. Good food.

Friendly and efficient staff, tasty food, very comfortable bed

Only used the bedroom, the bar looked OK but did not try it. I was ready to dine early, but not when the dining area was full of small children although all were seated. I discovered the external 'beer garden' upon my return from dining out, looked clean, tidy and popular at 19-30. My bedroom was on the top floor of four and no assistance offered to carry bag. it was adequate and modern although a new carpet would not go amiss. No bedside table, just a chair with a bedside lamp on it, had to use it to put my glasses, drink and phone. Bed and bedding superb with a modern bathroom and accessible shower. Car parking OK but was full when I arrived ... diners! Room was 'at the back' so no noise from traffic and high enough not to hear the promised 'live music' but the external cooling system did make some noise outside the bedroom window but I had had a long journey so was asleep quickly and not disturbed! did not dine in but found a selection of small eating establishments that looked nice inside but shabby outside. The association with Stafford is misleading, I stayed in Penkridge and Stafford town is about 8 miles north

Very friendly staff. A lot of noise in room 10 from the outside air on unit throughout the night

Nice recently decorated room in a quality pub with excellent decor. Really nice food as well in the pub restaurant. I will definitely stay here again if in the area so much nicer than a big hotel. Friendly staff too in the evening and morning.

The room was good, although the shower was a little cramped because of the low ceiling. The staff were all nice girls, but could have been a little more welcoming and remember to ask if we needed any sauces or other condiments with our dinner and breakfast

Mattress on Bed not the most comfortable . Couldn’t understand how the tv worked to get normal channels . so instructions would’ve helpful . ( subtitles didn’t seem available on bbc player which we needed as we are both hearing impaired ) But everything else was ok as we were only staying for one night and the staff are helpful on check in and our room was ready early

Excellent room service and facilities.

Staff were great assistance manager was amazing only one thing could do with more plug sockets

Pretty small room. Lots of corridor noise and noise from other rooms.

Everything was great..rooms… service.. food

Room was clean. Staff friendly. Location perfect for my work. Free breakfast was appreciated

Attention to detail and service. We dined late on a very busy Friday, without a booking but were accommodated politely with no fuss. On top of this the staff, who were under a lot of pressure, served the whole restaurant and bar with excellent professionalism and courtesy making it was a pleasure to dine and be served. Room and the whole premises were clean and tidy even though your undertaking refurbishment. Great Job Guys.

Great room, very comfortable and spotless. Staff very helpful, professional and efficient. Food excellent with a varied menu and good portion size. Excellent value for money. We liked the pub decor and how the public area is divided up into several distinct sections. We had a great stay.

Lovely staff and very helpful

An absolutely amazing breakfast!

Safe parking very big breakfast and family room for two adults and three children

Lovely hotel with excellent food options - for dinner and breakfast. We had a large room, perfect for the family. Would recommend for overnight stays.

On arrival we headed straight to check in. Provided our name, was provided with the key, I had to ask timings of breakfast. I was not informed of when check out was or where our room was located. The room we booked cost over £100 for the night. Unfortunately was in a very poor state. The bathroom had mould growing in the corner of the ceiling, unsightly sealant around the bath area. There was also hairs from previous guest in the bathroom, and heavy dust in areas such as on the toilet roll holder. The door of the bathroom was dirty on the inside which hadn’t been cleaned for a while. The windows paint was all chipped and falling off. The pillow extremely thin and worn. Holes in the bedding. Very disappointed with the stay as we stayed here a few years ago and had a beautiful room well kept room.