9.2
Cemerlang
Daripada 147 ulasan
Kebersihan

9.4

Keselesaan Bilik

9.4

Perkhidmatan dan Kemudahan

9.4

Ulasan Pelancong Nerea Tulum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Julie
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Super grande chambre avec piscine privée en rooftop, attention particulière au réceptionniste Jesus, qui est vraiment super et très aimable.
Melissa
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

The rooms were beautiful and the view was beautiful from the rooftop suite. The restaurant staff was very attentive and the food was delicious. Our host, Jesus, was outstanding. He gave our whole experience his utmost attention. We would definitely stay there again.
Omar
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Definitivamente la estancia es un 10/10. Superó nuestras expectativas. Todo limpio, ordenado, una vista espectacular. Las instalaciones muy bien, todo acogedor. La habitación genial. La atención por parte de Jesús y Javier fue estupenda, te hacen sentir cómodos, como en casa. Ellos son un plus a todo lo bueno del hotel. Nos fuimos muy contentos y sin duda regresaríamos.
Read More
Mónica
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Jesus was the best! We loved the resort , food was amazing, service rooms are outstanding! Will deff go back
Anthony
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The front desk staff, especially Jesus, and housekeepers were great, rooms are excellent, some quirks….water you have to take to refill, limited coffee provided, no new towels provided. Not a big deal, but also not expected in a Michelin rated hotel. The restaurant though, it’s hard to even know where to start. Food is poor quality, very expensive for what it is, and very limited in the options you have. Skip the ceviche, it’s not worth eating. Service is slow and the bare minimum effort is provided. Food concept and offering does not match what the hotel website discusses. Needs serious work from the management down.
Read More
Ian
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

We quite enjoyed our oceanfront room.
Juan Manuel
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

La habitación super limpia y bonita, el personal muy amable y atentos y la comida muy rica
Jaime
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

It is the place to relax. We were there during the superbowl sunday, and nobody mention it to us after the initial offer for a free diner we declined. Excellent service by a young, diligent, respectful and attentive staff. Important mention to Jesus, Miguel, Cayetano and Axel. The warf is a special touch to an already piece of paradise. Old style perfection. Thank you staff.
Read More
terry
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Small boutique hotel away from hipster row. Tiny beach. A couple stand-out employees, Jesus and Cayetano. Clean room. The biggest issue was construction going on next door. Very loud during daytime. Not the hotel's fault, but kind of a bummer.
samuel
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Nerea was amazing
matthew
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

This was the best stay of my trip. Jesus was an amazing receptionist he made the first few hours of our trip so much fun. Room was amazing, the sounds and views of the ocean came right into the room. Food and drinks were top notch. Highly recommend 🙂
Amanda Lettre
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Pretty much everything, except the room.
Nancy
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Beautiful property. I had the loveliest room. My stay would not have been as wonderful as it was without Jesus who was friendly, helpful and and absolute joy to interact with. Thank you, Jesus!
Ken
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Jesus was the highlight of the facilities. Great attitude, always helpful and friendly. Hotel was nice and had good AC, hot water and good views. Not many restaurants around, Umbal the restaurant at the hotel was decent for the price, BSKY was terrible at the sister hotel Mereva, steer clear of that place, Icaro at Bespoke was phenomenal! Really such good quality and service for a similar price point. We had massages at the hotel which were good. There is construction next door so weekdays were kind of loud. Awesome selection of free stuff, kayak, snorkeling gear, etc. loved the calmer waters from the barrier reef. Had a private dinner on the pier which Miguel set up for us and had good food/service. Nothing out of this world but good food nonetheless. Loved walking the beaches to find interesting corals and shells. Big thanks to Jesus and Miguel for a great experience.
Read More
Jamal
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Stayed here in June. Staff was kind, room was clean. Unable to swim at the beach at that time of the year due to sargassum but they also have pools. We had the suite with a pool on the rooftop and it was worth it. Property was quiet and we only saw 2-3 other guests during our 4 night stay which is what we were looking for. Peaceful place.
Read More
Keren
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

Beautiful hotel and helpful staff
Xannick
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Das Hotelzimmer war schlecht gelegen mit nur seitlicher Meersicht, der Pool auf der Terrasse war nicht gereinigt und völlig unbenutzbar. Das Frühstück war sehr schlecht, die Zufahrtsstraße zum Hotel war voller Schlaglöcher und in einem miserablen Zustand - insgesamt eine sehr negative Erfahrung.
Kaylee
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 50 minggu yang lalu

Expedia Group verified review

The staff was great and the hotel was like a healing getaway while being close enough to town. It was also very easy to find off the highway.
TIMOTHY
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
8.0
/10
Diulas 51 minggu yang lalu

Expedia Group verified review

Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.
CARLOS
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 53 minggu yang lalu

Expedia Group verified review

Acogedor y sereno, es el refugio perfecto para desconectar y dejarse abrazar por la naturaleza.
Bilangan ulasan setiap halaman
20
40

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved