Lovely hotel right in the middle of the old town close to the beaches, shops and restaurants. We had a superior double room which was very spacious, the bed was very comfortable and the bathroom had a great shower. Whilst we didn’t eat breakfast in the hotel due the abundance of super cafe’s all within a few minutes walk of the hotel it was available and looked good. The hotel staff were very friendly and accommodating. Great service, great location and a great place to relax in Biarritz

Great stay, brilliant location amazing staff

Close to everything

Beautiful hotel & very centrally located between the water, restaurants and shopping area. Highly recommend!

Na recepção Atendende mau educado, viu que não gostei do quarto, não fez nada pra me ajudar. A moça que me atendeu hoje na saída, já fez de tudo pra poder me ajudar

Good hotel, walking street, lots of amenities nearby.

Chambre propre et belle décoration oreillers et literie agréables

チェックイン時、シャワー室から洗面初所の床が水ぬれ状態！　WiFi接続が不安定、特に玄関での接続がほぼ不可能でUberの手配が出来なかった。　滞在中に共非常ベル館内に鳴り響き、部屋のすべての電気が突然消え何の連絡もなく、階段で非難途中に職員と出くわせ、問題ないとの説明を受け、5分もすると非常ベルも鳴りやみ復旧すると口頭で説明あり、一旦は非常ベルが鳴りやんだが、その数分後には再度非常ベルが鳴り響きだし、その際も何ら個別説明、館内放送等の連絡が全くなされなかった。

It was a very charming hotel in a very charming town. The location was great, lots of cafés and shops. The room was clean and comfortable.

We had a fantastic stay and meeting Willow the owners dog made my holiday. The hotel was clean and carefully styled and all the staff have a super cool vibe. Thank you

まあまあです

très bel endroit, propre, personnel agréable et arrangeant ! nous avons très bien dormi

Muy buena ubicación , habitación limpia y cómoda

The room is a decent size however the shower had black mold on the lower portion of the tiled shower walls. Then there was that huge rainfall shower which gives off so much water that the drain couldn't handle the overflow. It was always leaking into the rest of the bathroom floor. But check in was a breeze, Laureen was fantastic. She gave us excellent dining options as well as options available at the hotel. I had a problem with the booking as we soon discovered that there was no refrigerator in the room when the listing in Expedia showed that all their rooms supposedly had them. Luckily Laureen came to the rescue to save the day. She also changed the property listing with Expedia, I hope. Merci beaucoup Laureen! Hotel was very near the beautiful beaches. We really enjoyed our stay. Yes, I will stay here again hopefully the grout situation has been resolved.

Hotel is fantastic. Great staff. Big room, lots of space, very clean.

A charming hotel in the old town of Biarritz and well located. It's in a pedestrian street so taxis set down / pick up in the nearby square and it's an easy walk from there. Hotel lobby is just a corridor. The rooms (recently refurbished) we were allocated were large and quiet - at the rear of the property. The tropical decor is interesting if misplaced in Biarritz. Bedrooms had very comfortable beds but valances need replacing. Furniture is modern and sufficient although bedside tables and lighting could be improved. The "design feature holes" in the cupboarding were a bit of a hazard - knobs would be less so ! Bathrooms spotlessly clean. Breakfast self service in the hotel's café is at street level and is open to the general hungry public. However, never a problem in being seated and the buffet is very well presented and delicious. Staff efficient, friendly and helpful. Speaking French is an asset !

J'ai ADORÉ loger au Palmito! J'ai tout aimé et si je reviens à Biarritz je logerai à nouveau ! Je recommande sans hésitation. Le personnel est ultra sympathique, courtois, souriant et serviable ! Les chambres sont grandes et bien décorées. On est confortable. J'avais une chambre avec petit balcon et vue sur l'océan, magnifique ! Merci Palmito ! Je m'ennuie déjà !

The location of the property was outstanding. The Tiki bar was also very good

Wonderful property with helpful workers. I had a brief issue with being double-charged, but they got that fixed quickly. The area is lovely: Port-Vieux is covered in restaurants and shops and is inaccessible to cars, so it's a very popular pedestrian spot. Unfortunately, this makes it a less than optimal choice for morning people, as the food market across the street does not close until midnight and plays loud music until then which is clearly audible through the windows. The crowds do not disperse until about 1am. If you have a 9am engagement the next day, you will be suffering.

Hotel location is excellent right in the center. For that reason though you need to park away from it and roll your luggage. In the summer this is quite a challenge especially between 12 and 6 pm as parkings are small and packed The actual rooms are tiny with minimal space, staff is not particularly friendly or helpful, walls and ceiling are very thin so you just hope for quiet neighbours.