Business trip, no mention of fully booked with a wedding, so got last room overlooking decked patio where about 8 kids were running about screaming, then the adults joined in. Asked to be moved to git told we can give you earplugs. Just done 14 hours work/travel so with no real option I went to local Premier Inn which was perfect for me. I asked for refund but no commitment to do so and just the receipt sent.