This was a very basic hotel and amenities where OK the gentleman who worked there was very nice to set up the Netflix and excellent people at the desk and helpful, but the property is very old and basic kind of room if you want to go by and spend less money to stay in town. It was convenient otherwise nothing much special. Third floor breakfast was very limited not many choices and being a leisure traveler and staying at 5 to 7 star hotels this was just one night stay for us and thereafter we had excellent five-star Airbnb villa for seven days we enjoyed in San Cristobal. They can improve the property in the rooms in the room service and a vanity is with a very little cost and how the basic coffee maker in the room or the kettle to make coffee in the morning for basic traveler this is OK hotel.

Absolutely amazing. Eva is a gem. The place is beautiful!

Buena ubicación

Joshua was very good and helpful. The location is unbelievable in front of the sea. The room was clean (except the toilet that we had to clean it). Another issue was a very noisy water pump that started working around 3am. This and the terrible and basic breakfast were the only two things we recommend to improve. It’s unacceptable that for that price we got a bad coffee, 3 pieces of fruit, very bad white bread, small juice and 2 eggs. We had to had breakfast at another place.

Plumbing was noisy and hot water went off! Toilet wouldn’t flush. Breakfast was basic.

The people at the front desk were super helpful! Very nice place. Would recommend!

You cannot beat the location of this hotel, right on the beachfront boardwalk, lined with shops and restaurants. Our room was spacious, modern and clean. The staff was friendly and helpful. Breakfast was great, served on the rooftop terrace with great views.

Absolutely phenomenal

Wonderful experience. Perfect central location. Very friendly staff. Breakfast each morning at no additional charge while looking out over the bay was fantastic. The premier, top floor suite (#9) is well worth the extra money.

Excelente ubicación y personal muy atento.

The staff was really friendly and helpful. The view from our deck was stunning. Everything was quite modern. It was close to everything.

Very good place

The hotel is nice and modern, the room was clean and with comfortable pillows. The staff were very friendly and even let us check in early. We loved the view of the harbour from our room and the sunny balcony.

View from the room was wonderful! Staff was very friendly and helpful. Room was great, only issue was the difficulty opening and closing the patio door!

Room was spotless and staff was exeptionall nice.

A vista e a localização é top. Frente mar. O atendimento excelente. Quartos completos com pia. Frigobar. Microondas. Camas novas. O cafe é basico.

We had a wonderful stay at Sunset Galapagos Hotel in San Cristóbal. The hotel is perfectly situated right at the port, offering a great balance of lively daytime activity while remaining quiet and peaceful at night—ideal for a good night’s sleep. All of the staff were exceptionally friendly and helpful. Max, Joshua, and Antonia were always ready to answer questions, offer guidance, or help arrange transportation, which made our stay feel easy and well supported. Everything was immaculately clean, and we were very happy with our overall experience. We would absolutely recommend this hotel and would gladly stay here again.

Es, sin ninguna duda, la peor experiencia hotelera que hemos vivido. La situación fue tan grave que nos vimos obligados a abandonar el hotel y buscar otro alojamiento, con el estrés y el perjuicio que eso implica al llegar a una isla como Galápagos en temporada alta. Este lugar no debería ofrecerse como hotel. La habitación asignada no tenía ventana ni ventilación. Era un espacio cerrado, oscuro y opresivo, más parecido a una cueva que a una habitación para alojar personas. Nada que ver con las fotos del anuncio. A esto se suma una gestión absolutamente irresponsable por parte del hotel. Dos semanas antes del viaje les escribimos expresamente para pedir ayuda con la planificación de actividades en la isla y preguntar si era necesario reservar excursiones con antelación. Nos aseguraron que no hacía falta, que todo se organizaba una vez allí. La realidad fue desastrosa: al llegar no había ni un solo tour disponible en toda la isla. Ninguna excursión, ninguna visita, ninguna alternativa. Viajar hasta Galápagos —un destino único en el mundo— y no poder hacer absolutamente nada por una información errónea y una falta total de previsión es algo imperdonable. Una experiencia horrible, mal gestionada y muy por debajo de cualquier estándar aceptable. No volveríamos jamás y advertimos claramente a otros viajeros: no reserven en este hotel. Galápagos merece respeto, profesionalidad y unas condiciones mínimas que aquí no existen.

Short but comfortable stay here! The front desk was really helpful with arranging our boat tickets to Santa Cruz for the following day. Additionally, they came in early at 6am to help us with our bags, escorted us to the dock nearby, and packed a small bag of breakfast for us to have on the boat! We really appreciated that service!

Great