Great location, helpful staff and most things in walking distance.

We loved our stay at this hotel. The staff was nice. Max at the front desk was SUPER helpful and pleasant. Aside from that, an excellent location to enjoy the best of San Cristóbal island has to offer. We didn't want to leave.

The hotel, staff and breakfast were all excellent. The location is right on the port with many of the rooms, and balconies, overlooking th water and beautiful sunsets. A special call out to the staff who were incredibly supportive during a tsunami evacuation, going so far as making sure we got to the airport after the all clear.

Fantastic location. If you get the good rooms, you’re overlooking the peer

The staff was very friendly and helpful. The room was updated and clean. The location was perfect right next to the pier and in the heart of the town.

Excelente local

Great location, nice rooms & friendly staff.

Great room and location!

Great location Wonderful overall

One major issue was that I was given an interior room with no windows, which was not clearly disclosed in the booking advertisement. On the positive side, the staff were friendly and helpful. Breakfast was simple but sufficient. The location is very convenient right next to the pier and the main street.

The was amazing! Max and Susanna were wonderful hosts/front desk personnel. They were always helpful and spoke English very clearly which was also helpful. We were a little spoiled, and had the top room that had the terrace with an amazing view and access to the eating area next door. You could hear the sea lions outside, and the hotel was easily assessable to everything. It's literally across the street from the port/ferry. There's a little mini market next-door, which made things convenient and they provide filtered water on each floor of the hotel. The only downside was the stairs after a long day, but San Cristobal was so special and didn't really matter. The breakfast were also very good. They made to order eggs every morning and had fruit and yogurt. I will definitely stay there again!

Very nice for the stay

My husband and I stayed 4 nights April 4-8. The location is right at the pier to catch boat for excursions and near all of the sea lions. There is a great little store right next door with excellent lattes/coffee and nice snacks, beer, suntan lotions etc. lots of restaurants super close. It was a great spot and very clean. Andrea and Max st the front desk were very nice and helpful. AC worked really good!!

Convenient for excursions and the pier. Right on the water. Room 9 is exceptional

Our stay was amazing. The hotel is very modern, great A/C. The location is the best. Right in the middle of everything with a view of the water. Any excursions leaving on boats leave right out front of the hotel. The staff was amazing and speaks English perfect. Breakfast on the roof over looking the water was a great way to start the day. Don't forget the convent store right in the bottom of the hotel that has soft server ice cream. Could not say enough great things about this place.

A small hotel on the beach in an excellent location. The room we got was large and spacious. It had everything we needed except the bathroom. There was no shelf to put things in and the angle of the shower floor was reversed. Two significant problems with the hotel: Wi-Fi is very weak and often disconnects. There is none in the room and none in the small public area that there is. We contacted the nice receptionist about it, but he was unable to fix it for a long time. We were in the hotel for about two days and most of the time inside. So it definitely works weakly and little. Unfortunately, I have read reviews in the past that complained about this and the hotel promised to take care of it. They didn't. Another thing that needs improvement is the meager breakfast served. Omelette made to order, one type of cornflakes and 3 small pieces of fruit. No vegetables and no cheese. Anything else has to be requested and is unpleasant. There wasn't even a fan. The place was so humid. It wasn't pleasant to sit there. I can't even imagine air conditioning. A positive point is the free massage chair. I really enjoyed it! In conclusion, in my opinion, the price (almost $190 per night) is not justified.

Comfortable rooms, a beautiful rooftop deck for breakfast and incredibly convenient to everything you need in town. The staff were amazingly friendly!

Great customer service, clean and comfortable room, nearby dining/shopping, and is located at a very convenient location.

Localização perfeita! Quartos grandes, cama confortável e varanda com vista pro mar. O atendimento é super atencioso. Obrigada, Max!! Logo ao lado tem um mercadinho com ótimas opções de snacks pros passeios, bebidas, camisetas,bonés, cafés e sorvete. Opção de hospedagem maravilhosa em San Cristóbal!

Nice hotel, a walking distance from the port and a number of good restaurants. Go for a sea view room. They are definitely worth a slightly higher price. We liked everything about the hotel, apart from wifi, which is slow and unreliable. People working in the hotel are amazing.