Penilaian & Ulasan Keseluruhan Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Very good

Very nice

This resort was very clean and the service was great!

Entertainment was excellent!!! Staff awesome!!!! Recommendation" improve quality of alcohol drinks and options in menu for restaurants. Gym: so small!!!! lack of machines.

I have no complaints. From checking in to leaving everything was a breeze. Surprisingly quiet considering it was a busy weekend and I was on a lower floor close to the street. Never left the hotel so cant comment on what's nearby. The room was super clean and spacious, the ocean view amazing. Great for solo travelers and couples as well. Spa services are pricy but worth it. And so much food. I will definitely be returning. Staff was always friendly and helpful.

The perfect resort. Great food options. Activities so there’s always something to do. Staff are the best.

We really enjoyed our stay. The staff is second to one. Housekeeping didn’t a wonderful job and Cocom kept the drink flowing by the pool. Not as big as some other resorts, but new facilities and good food options.

Came for my birthday and had a blast, RIU does a great job of keeping guest entertained. Only complaint is that my sheets had faint stains on them on 2 separate occasions. The food could’ve been a hotter temperature or change out the pans more frequently. I’ll be back.

Long check in is my only complaint.

Great property

It was great!

The staff

It’s a really nice hotel everyone was nice and extremely helpful. Totally worth it and would recommend 10/10 can’t wait to come back!!

Very nice property food and drinks were good nice views as well

Great rooms, very good staff. It met my expectations from what I wanted.

Perfeito

Staff was awesome. Main pool was too small. Guests were doing water games and took up entire pool. Food very good

Bad customer service

Great experience!

I loved the quality of the room and service provided. The pools were clean and staff was friendly. My largest concern was the food quality. Breakfast was fine but the other meals were non consumable. We were forced to leave for dinner every night to have a decent meal. Otherwise, we loved it.