It was our 10 year wedding anniversary and a rare trip without children.
We stayed in the hotel, the bed was very comfortable but there were a few details that weren’t as we would have hoped for the price or suggested standard.
There was a balcony on our room, lovely but not so great to find out we were sharing it with the room next door and there was a dog walking around. We had no advance warning of this. No consideration that we might have been uncomfortable with dogs or allergic.
The TV was on a wall to the side of the bed, it came out a little but made it unwatchable because of having to turn completely to the side to see it.
The tea & coffee in the room was Nescafé sachets and 3 sachets of milk, completely disappointing for a hotel that sells itself as having extremely high standards. No refills or replacement glasses / mugs for a 2 night stay either.
The products in the bathroom would have been lovely if they were actually filled.
Upon arrival the staff are lovely but you never hear from them again during your stay.
Its the little details that make all the difference and these points made it pretty disappointing.