Perfect! All staff make us feel so welcome all the time. Definitely would come again!

This hotel rose above my expectations. The staff is extremely friendly, the service is exceptional, & the room was very clean and spacious. The view from this hotel was beautiful. The cook to order free breakfast was exceptional. The dinner service was exceptional with reasonable prices. I booked a massage and I would do it again, I appreciated that I was able to book that service very last minute. The hot tub was delightful at the end of the night. Overall I would stay here again but for more time.

Staff superb. They are very accomodating. Love the firepit and hottub at night. Very beautiful okace, the best in the area.

Everything was perfect. The manager is very attentive and a really nice person. All the staff are super helpful and friendly. I will stay there every time in Guatapé

Excellent staff and facilities

Toda la estancia estuvo perfecta todo fue impecable, y superó mis expectativas, la atención inmejorable

Todo fue excelente.. Super recomendado. Lindo, limpio, agradable!

Great staff. Very accomodating

We had an issue with the room and Natalia the manager fixed it in no time The restaurant staff also very nice specially Julio We recommend this hotel, we have travelled all over the world and this is one of the best we’ve stayed in. We would love to come back.

Beautiful hotel in such prestine area. Hotel staff were awesome!

Excelente atención por parte del personal, instalaciones y comida

This place is absolutely amazing.... location , view , installation, cleanliness, service, restaurant.... I have no complaints at all everything is 10/10 !!! I absolutely recommend it!!!!

Nice place, great statf

Great place and sfatt

El hotel muy hermoso! Amamos la privacidad que hay aquí. Y la comida 10/10

Truly enjoyed my stay. The place is beautiful and relaxing. Very well designed and the staff is highly attentive. It’s a picturesque view.

Muy lindo hotel con muy buen servicio

‏ I stay in this hotel before it was excellent now they have a new management a lot of stuff not working like for example that Jacuzzi they never came to clean our room. We came back late in the room was not clean. I will never come back.

The location, resort, and staff were great. The only down fall is that the bathroom did not have ventilation and the window in the bathroom felt like you did not have privacy, but besides that It was wonderful stay.

The views are excellent