I don’t usually make a review when things went wrong but I must share my personal discomfort on this stay. The access to the upper rooms were not as easy as expected, with no elevator and steeped stairs, especially when you have big/heavy luggage, and you are not in your 30-40’s anymore. It’s well located in the heart of Old San Juan, but too noisy at late night when try to concilie sleep after a long day touring the island. The water at shower never got hot enough for a pleasant, so we had to do it jumping in-out…and I saw little insects at the kitchen countertop.