Friendly staff, nice breakfast, clean.

Limpieza,solo tuvimos un inconveniente ala hora de llegada con la clave de acceso y tandaron en responder pero fuera de eso nos gustó mucho

The facilities were decent overall. Many areas were not as pictured, showing obvious signs of wear and tear. While I do appreciate the safety at the facility, it often felt like we were imprisoned behind the bars, waiting to be released. Most of the workers were very polite, especially the cleaning staff.

Todo me encantó

Perfect apartment, super clean and spacious. A little noisy at nights but I was expecting it. The area is unbeatable

The location was excellent. The staff was amazing and helpful. The room is great. I would give the experience 5 stars, but the bed mattresses were Terrible. My family took turns sleeping in the sofa. Worst beds ever! Everything else was fantastic, but our trip was tainted by a couple of rock-hard mattresses. If the beds are upgraded, I would stay again.

Room outdated needs to renew.

Excelente and beautiful location. Spacious, safe and very modern. Photos are exactly like the space. Excellent choice.

Excelente

Muy cerca de lugares importantes de Polanco

Excelente estancia

Great location, people were very accommodating. Apartment was clean and well stocked with all necessities, could have had a working safe in the second bedroom. Apartment’s bathrooms were small but understandable due to the space.

Excellent location, staff was really helpful with all of our requirements. Great choice if travelling with kids, it felt just like home.

Very clean place

Excelente lugar!

Great location, you could not find a better place in Polanco in terms of walking to all the restaurants, parks, cafes, etc. Really nice and helpful staff. We had a 2 bedroom unit for 5 of us and it worked great because the couch was also very comfortable for sleeping. We loved it.

We loved our place, it was beautiful clean and I loved the decor, the balcony, location can’t be beat. Location super safe, the building super clean always. Breakfast at the building is ok. Front desk personnel is really attentive always ready to help but female employee needs to learn to smile a little and make guests feel welcome. We will definitely stay here again!!!

The place was okay, but dirty towels were found. One of the showers was not draining properly. They could not hold our luggage after we checked out, which was a great inconvenience. I will not stay there again.

Nos encanto

Great spot, super clean, great communication by the operator... beautiful, safe area. Simple yet great breakfast included. Shampoo and bath stuff was great. 10/10 stay, will be eventually coming back to CDMX, will stay here for sure