I LOVED this hotel BUT we never saw a single staff member in our 2 night stay. Check in and check out was done virtually. Upload all your information and they will send you your unit and code. Unfortunately with travelling I missed that info. It did say they had check in during regular hours so I didn’t worry about anything. Until we are sitting in the lot in the rain trying to upload and fill out forms on my phone. Response wasn’t immediate. I tried calling the number a couple times and no answer. Emailed and messaged via Expedia numerous times . We actually walked next door to Destino restaurant and enjoyed a fabulous dinner while we waited for their «virtual agent» to respond. Once in the room we were happy with the cabin. Beautiful cabin in a beautiful setting. Out of town enough to feel peaceful. Was a little disappointed with the «hottie» as it was actually a jacuzzi tub on the deck that you have to fill with water. It was chilly and so didn’t use it because I didn’t want to wait to fill it. So I would consider staying there again and would give a better rating if we could deal with real people. I didn’t book any tours with them either because it was all with a QR code online. There wasn’t enough effort on their part to warrant the extra business so went into town and booked at a tour company in person! Side note…if you do choose to stay, eat next door at Destino. Great food and drinks. Great service! Lovely staff! REAL PEOPLE!

​Subject: A peaceful and beautifully maintained riverside escape ​We had a very pleasant stay at Rio Verde. If you are looking for a tranquil getaway, this is a wonderful choice. ​The Highlights: ​Serene Atmosphere: The area is incredibly peaceful, and having the river running directly behind the property added a lovely, calming soundtrack to our stay. ​Stunning Grounds: It is clear that a lot of care goes into the property; the grounds are beautifully curated and a joy to walk through. ​Excellent Communication: We experienced a short power outage during our visit, but the hotel staff handled it perfectly. Their communication was proactive and excellent, which made the minor inconvenience much easier to manage. ​Overall, a lovely experience. We would definitely recommend it to anyone visiting the area!

WORSt

Nice modern and quiet. Loved our stay there

Loved the grounds and the hot tub room was awesome!

We did not go to the spa . However the property is surrounded by a river and a Forrest behind it. Slept with the doors open. The sound of the river was very soothing.

This is a wonderful place and experience

Beautiful property. Nice room. Comfy bed

Spacious room, clean and modern. The bathroom was awesome. Views on the garden and the river were stunning. We recommend!

El entorno. La habitación. Y la limpieza. La recepción virtual siempre atenta

El alojamiento es muy comodo

Hotell låg i en fantastisk omgivning mitt i grönskan. Rummen var praktiskt och vackert inrädda.

Lugar bonito y limpio, buen cuidado el ambiente.

A wonderful experience!

All was excellent here

All was great here, especially the dound of the river at night.Staff was very helpful and out Virtual checkin and out was a breeze

Eso de check in on line o automático, prefiero pagar más y que me atienda un humano

All was great

We had an amazing stay at this Airbnb in Boquete! The place was spotless — super clean, cozy, and much bigger than expected. It had everything we needed, including all electric appliances, which made our stay super comfortable. We felt very safe the entire time, and the self check-in process was smooth and convenient. Couldn’t expect anything less from Alejandro Villa — truly a fantastic host. Highly recommend this place to anyone visiting Boquete!

I could not make it to reservation and their policy is no refunds or credits.