I consider this to be the best hotel I’ve ever stayed at my whole life. The moment you enter you’re surrounded by hotel personnel that want nothing more than to make sure your stay is as best as possible. The location is superb, you walk out and you are in the middle of the Madrid within walking distance of all the sights and famous locations. The breakfast buffet was amazing, the hotel interior/room was a combination of modern and antique architecture. I can’t recommend this hotel enough and I can’t wait to go back. Don’t even give it a second thought: book this hotel now if you’re staying in Madrid!

Muy buena

Generally don’t love the Marriott brand anymore as they are outdated BUT the JW in Madrid was outstanding. Could not fault anything at all. Staff impeccable, rooms and amenities 100%. Also must mention the location was right in the centre of everything. Safe, walkable and luxurious. Well done team JW!!!!

Cumplió con nuestras expectativas

Excelente atención por parte de todo el personal

Best

Amazing rooftop pool and bar

Excellent

Excelente atención de todos

The staff, the food, and the room were amazing. I have a 9-month-old baby, and they prepared a delicious meal for him.

Hotel excelente !!! Y personal tambien

T

Staff was great. Very prompt and efficient check in. The front desk gentleman (Noha) even noticed that we were hungry and tired and quickly called the restaurant to let them know we were coming over (since breakfast had just closed). Breakfast (which came with the room) was good. Ordered egg white omlette everyday and had oatmeal. They also had traditional Spanish breakfast available. The room was well appointed and we had a great view of the Galleria Canalejaa and Four Seasons hotel. Gym was well equipped with weights, kettlebells and weigh resistant machines. Viktor from concierge/bell desk, was also always very helpful. We accidentally pinned our uber pick up a block away from the hotel and he helped roll our suitcases (3) to the uber. Thanks for a short but sweet stay!

Un servicio extraordinario por parte de Conchi en recepción, una persona súper preparada, atenta y muy agradable

Recomiendo totalmente el hotel, el trato desde nuestra llegada fue excelente, personal muy amable, el hotel super ubicado, limpio, moderno. Regresaremos sin duda. Excelente atención y servicio.

Gran ubicación ( tablaos, restaurantes, avenidas, plazas, compras,etc.)

Great hotel

Staff was incredibly helpful,supportive and very nice. Clean room and centric

Tolle Lage mitten in Madrid! Sehr geschmackvoll eingerichtet, nicht zu gross aber auch nicht zu klein, schöne Zimmer, gutes Restaurant mit sehr aufmerksamer Bedienung, schöne Bar und sehr schöne Lobby. Zimmer sehr geräumig und stilvoll eingerichtet, habe sogar Upgrade (Zimmer mit kleinem Balkon mitten in Madrid!) erhalten. Besten Dank! Sehr freundliches Personal. Frage: Warum lässt es das Personal zu, dass Hotelgäste mit ihren Schuhen auf den Sofas in der Lobby liegen? Ich finde das sieht ziemlich stillos aus und vor allem ekelt es mich, danach auf solchen Sofas zu sitzen. Zudem gab es mal gegen Mitternacht einen ziemlich lauten Hotelgast in Flip-Flops, der die ganze Aufmerksamkeit auf sich ziehen wollte: Könnte in solchen Situationen das Personal nicht adäquat reagieren? Das fällt mir nicht nur bei diesem JW Marriott auf..., ich denke aber, dass ein Hotel mit Klasse auf solche Hotelgäste auch verzichten könnte.

Excellent satff