Penilaian & Ulasan Keseluruhan Beachside Gardens Apartments by Lowkl

Unfortunately not up to standard. 1. No useful information in room so we had to find our own way on navigating some of the basics, such as operating TV, using washing machine etc, leaving keys at end of stay. A simple information sheet would help immensely and not cost a lot 2. WiFi - had to ask for this to be fixed for several days. Really poor WiFi connection. 3. Tv remotes were broken - there were 3 in our unit that didn’t work consistently. It took 3 days and several emails for a new one to be provided. 4. The Sofa bed was the most uncomfortable thing ever! Very hard and worn, woefully inadequate for one nights stay never mind several. 5. Contact from management was non existent - I emailed a few times but did not get even an acknowledgment from them- there was zero concern for our terrible experience. The customer service reps respond in a timely manner but just pass info on so progress was very slow in responding to my problems. 6. We saw maintenance person once on site during a 2 week stay, which explains my next point: 7. The accommodation appears grubby, shabby and generally neglected. The pictures on the various websites are definitely not an accurate representation of its current state. Misleading and false. 9. Information provided on websites and by customer service is not accurate - for example the cost of washing machines and driers is $2 not $1.75 and they’re not coin operated as stated. Positives include: Location Kitchen well equipped

Boa tarde, localização excelente, quarto bom, limpeza da escada de acesso, pátio da piscina, e piscina lastimável, balcão do WC com gaveta quebrada e cheio de cupins, muito mosquito ao redor, e na última noite tivemos uma invasão de cupins em todo o apartamento, para finalizar consegui uma hora a mais para sair, qdo estamos terminando de nos organizar, a limpeza chegou, bateu na porta e já ia entrando e nós semi nus, falta de educação, disse que não foi alertado sobre o prazo,

I stayed with Lowkl for 2 weeks! It wasn't hot enough for the pool, however, it was in close proximity to the beach which was lovely. I will be coming back!

Third time we stay here, and this time we got a room that seems to be renovated, and cleaning was on point. I love it here because of the location, that’s is impeccable! And seeing them improving the the rooms is very exciting!

Overall, it’s an inexpensive nice place to stay. The 1 bedroom suite was clean, the bedroom has no official door but a sliding fabric/plastic folding door that was half ripped prior to our arrival. Don’t get there late at night after a long day with travel, if something isn’t okay, you’re out of luck. For families with little kids, you may be inconvenienced if you need a pak and play from this company. I had reached out to them 10 weeks prior our stay and a few days before and confirmed we would have a pak in play in our room when we first got in, which was around 10:45pm. With exhausted kids, there was no PAK and Play, called the property service team, spoke with Leah who was also someone I spoke with prior to our arrival via email, and she was unable to get ahold of anyone to help. We had to call to follow up the next day after no pak in play to continue to request this after a night of absolutely no sleep. If I knew there wasn’t going to be a pak and play or this is an item hard to get to your room, we would have easily stayed somewhere else. But I spoke with them and confirmed this wouldn’t be a problem, and it was. It was also too late to purchase one since Walmart and target both close at 11pm. There was a man who checked in a few days later and couldn’t get into his room, the keypad wouldn’t work and he was on the phone for a long time trying to get this resolved.

No lo recomendaría, excelente ubicación, mal estado de la propiedad.

I appreciated the clear instructions and text updates throughout the process. I even messaged them about the AC remote, and they responded quickly, though I still couldn’t find it. The TV doesn’t offer any content unless you log into your own streaming account. There was no soap in the bathroom, and they ask you to take the trash out which is inconvenient and unusual. However, the place was neat, well-decorated, and overall, I enjoyed the experience.

The door code wouldn’t allow us into the room. We tried multiple times took a bit for management to get back with us. The instructions that were sent were not the instructions of the keypad that we had. Thankfully, you were on vacation in Florida. It was warm. It was about a 40 minute start to finish before we actually got in. Other than that the stay was fantastic.

Issues with low battery in lock system prevented us from entering unit upon arrival. One light bulb burnt out in unit. No oven mitts to remove things from oven. Not enough towels for the week. People parking in our spot all the time. Toilet would not shot off for a long time. Pool too cold to swim in.

The lickbox would not open. We couldn't get in for an hour after flying in, getting a car and needing a bathroom. We finally got in and the place was nice and a perfect location right across from the beach. It was mostly clean. First night was chilly and not enough warm blankets. We went in the shower the next day and the very heavy handle fell off immediately and fell on my 5 year old grandaughter's foot. When I reported to the management, they said someone would come soon. They did not. When I sent another message, they apologized and did send blankets, but did not fix the shower handle and left the door unlocked. They were supposed to have someone call me, but that never happened.

Good for family.

Ac was noisy our whole stay cupboards were broken the place badly needs some tlc

Great location!

Well it started out a bit rough but their customer service is excellent. We were transferred into another apartment and enjoyed our stay. So nice to be able to take a very short walk to the beach. The pool was clean and refreshing. The area is beautiful.

It’s the second time I stay there, This time around it wasn’t so clean, shower head had to be replaced while we were there, door locks weren’t working. These are only little things. It’s very well located with a great parking lot, I just pray they don’t lower their standards so much. I love its location but the wife doesn’t want to go back. Last year wasn’t pristine either but it just added everything up.

It was great. Just had no parking for a guest.

Yes I would stay here again. The price and location was wonderful. Private.. pool right out our door. Free parking. Everything we needed to cook and even beach towels. 5*s Every phone call with questions were answered immediately. 5* BUT.. There was a couple things that was a bit of a challenge. The window unit AC was soooo loud we couldn't talk much less watch tv with it on. OH tv? If you don't have subscriptions to streaming services, you will be watching WAGON TRAIN day and night. The sleeper couch is too hard to sleep on. We placed pillows down for our son to lay on. 3* Still, I am telling everyone in our circle about this resort. Definitely stay there again.

They put us in a room where the bath tub was scratched and old. The AC was not working. The place is just dirty. One night people were smoking weed and drinking around the pool. It's hard to reach the customer service. I tried to ask for another room they kept giving fake excuses. I will never take a room again there.

Excellent location!!! 1/2 a block from the beach, 1 block from all the best bar and restaurants from deerfield beach. Great price too.

Location,was perfect room was nice