impeccable!

Clean room, nice design, great casual restaurant

We had some difficulty in locating, and getting to our room, as it wwas in a building adjacent to the main hotel, and there was no sraff, sinage or elevator in our building to help us get to the room . Otherwise we had an excellent stay.

Perfect

Parfaitement propre confortable

Hotel luxueux, mais qui vaut le detour en terme de paysage, de propreté et dambiance

Chambre impeccable, personnel courtois, lieux magnifiques, location de patins gratuite, bouffe succulente, bien placé

Fantastic stay at this wonderful hotel.

The whole hotel is gorgeous. Our room was beautifully decorated with a lovely view. The grounds are spectacular. The lobby was fabulous- lots of seating, live music and games to borrow. There was even a skating oval with skates to borrrow. The restaurant was lovely and the service and food excellent. We definitely want to go back!

The stay at Le Germain was excellent, the staff also very helpful and friendly. Great restaurant on site.

Great room. Well design.

Clean

Excellent

This is the loveliest larger hotel in Charlevoix for sure! It is mid-century style with a quality yet simple elegance. Very comfortable to enjoy the outdoors and hotel public spaces as well as the extremely well appointed rooms. Both re"Route des Saveurs" area- a family can still enjoy a delicious evening pizza meal. The spa was our favorite activity during the cold weather- 3 separate outdoor hot/cold spas, a eucalyptus steam room and, sauna and ice bath inside- incredibly relaxing way to spend an hour or two and at a very reasonable price. Highly recommend and we plan on returning with family!staurants are top-notch but not overpriced for this

Very good service Special mention to Fares at the reception desk, he was bery helpful and very welcoming The vibe inside the Hotel is very nice, restaurants are very good, Le bercail is cosy and les labours is such an amazing culinary experience.

Very comfortable Hotel. Restaurant was delicious, very affordable.

On m’a mentionné que si je n’avais pas réservé avec Expedia et plutôt réservé avec l’hôtel directement, considérant que l’hôtel n’était pas plein, j’aurais eu un surclassement au lieu d’être à l’autre bout de l’hôtel face au stationnement. On m’a ensuite indiqué que si je payais 60$ pour avoir accès au spa je pouvais y accéder durant tout mon séjour et lorsque je suis arrivé au spa on m’a indiqué que c’était faux, que je pouvais simplement y aller une fois.

We enjoyed the atmosphere, the food and overall service. Our main disappointment was the spa. One young man was handling check in, towels, resos, there was no explanation as to how to use the facility/lockers, no tour, etc. He needed help! Hire some more staff! $172!!!

Loved our room with the view!

Location was amazing. Amanties too. Services really slow at the restaurant.