La amabilidad del personal es excepcional. Habitaciones amplias y únicas!

Amazing place. A must visit if you plan to visit Hakone

No notes 12/10

This

Amazing views and food, the staff are very friendly and the balcony onsen was fantastic

大浴場に露天風呂があれば、もっと良かったと思います

Fantastic experience and wonderful service

Wonderful staff, who were extremely courteous and helpful.

The view from the balcony and the private bath was amazing and everything was over the top! Highly recommended.

Clean room.attentive staff

Very nice

We've traveled the world, and this is the best hotel I've ever stayed at. Truly a wonderful location and delightful staff.

Amazing! One of our favorite properties of all time

Great private onsen and very friendly and helpful staff

Very clean and amazing place. If you like traditional japanese with a modern look. This is the place to stay

Beautiful Mountain View, friendly staff that caters every detail of your stay. Nice rooms, comfortable beds and the porch onsen is amazing.

Loved it. Beautiful.

スタッフの説明も分かりやすくホテルを1日中快適にゆっくり過ごせた。送り迎えもして頂きスムーズに観光、帰宅できた。

Such a lovely, peaceful experience with great, welcoming staff. If you're coming from a faraway place and want to build in time to adjust to the time change (like we did), I suggest you begin your Japan adventure here.

Great hotel with great service and staff. Highly recommend.