Room was spotless and very comfortable. Staff were helpful with our plans in Mérida.

Very beautiful small hotel with elegant lobby and very pleasant pool area. The staff was absolutely phenomenal. Each and every one went out of their way to accommodate every need and request promptly and with a warm and sincere smile. Mercedes especially and I wish I could remember all the names. Such a pleasure!

Quiet and relaxing. Amazing guest service.

Excellent staff Good continental breakfast Clean room Great location for Merida Centro Great stay!

I had the loveliest stay at Decu. The hospitality experience was amazing, with an incredibly welcoming and friendly staff. Very tranquil and in a walkable neighborhood.

El servicio 10, el desayuno, cócteles y limpieza del lugar 10. Sin embargo un 0 en seguridad, tanto a mi mamá como a mí, nos faltó efectivo y lo reportamos.

This is such a beautiful property. The place is pristine, the bed and pillows super comfortable and lets talked about the staff, just wow. Super attentive, accommodative, always with a smile. We are vegan and their menu didn’t have vegan options so we opted for buying some fridge food and make our leaves dinner, they warmed the food for us, no if it buts about it. We had THE best experience

Goteras dentro del cuarto. Atencion del personal de primera.

All good will be back

Warm and attentive service, clean and aesthetically pleasing environment.

Nos dieron un trato increíble a nosotros y a nuestros perros <3 Un muy bello lugar

Beautiful place in safe convenient central location in downtown Merida. Staff was friendly but a bit disorganized.

Great property. Clean and with an excellent location. The staff was very friendly and helpful.

Un hotel con un excelente diseño. Al llegar sentí que podrían haber hecho un poco más por nosotros (llegamos unas horas antes del checkin, y solo nos dijeron que el desayuno ya había terminado, sin ofrecer un vaso o botella de agua, que hubiese sido bueno considerando el calor), pero el resto de la estancia estuvo perfecto.

Amazing service

The place is magnificent, beautiful, well located, and I would give 10 stars to the staff if I could.

Very small intimate hotel with lots of open spaces to chill. Rooms are very quiet.

All good

I finished my first trip to Mexico with a 2 night stay here to unwind and relax and it delivered. The staff was lovely, the property lush with greenery and beautiful design. I look forward to visiting again once the speakeasy is ready for patrons!

No sirvió nunca el wifi en la habitación. Al no haber wifi tampoco servía la televisión por lo que no pudimos ver Netflix ni tampoco trabajar. Había lámparas fundidas y poca presión en el agua de la regadera. Los baños de la alberca no tenían papel y los camastros estaban sucios con insectos muertos. En general se veía descuidado y sucia el area de alberca. El desayuno que fue lo más básico unos huevos estaba realmente malo. Lo único positivo que puedo decir de la estancia es que todo el personal siempre fue muy atento.