Muito boa

E

This is a no-frills hotel. The bed was clean and there was plenty of hot water. However, the bathroom did not have a functioning fan (and windows did not open) which means the moisture just sat in the room. Some of the electrical outlets were held with tape or were not working. Read the hotel details carefully, the front desk is not staffed 24 hours a day. And the entrance to the hotel is through a non-working restaurant front that is open all day and that is not staffed. If you travel alone, this may be a safety/security issue.

Primeiro que eu acho a nota no aplicativo um pouco alta, em geral eu só reservo locais de 8 acima, mas esse não pode ser um 8. Veja: água do chuveiro de morna para fria, algo terrível depois de chegar de Machu Picchu após uma chuva; o piso do banheiro estava molhado devido a um vazamento ou retorno de água do ralo; servir leite frio no café da manhã, e após solicitar leite quente o mesmo é trazido em um Béquer de plástico, desses utilizados em laboratórios de indústria química; outro aspecto, tive a infelicidade de deixar cair o vidro de remédio do meu filho, logo solicitei limpeza do quarto, resultado: ficou do mesmo jeito. Pior, não tinha um rolo reserva de papel higiênico no quarto... a sorte que sempre levo uma reserva. São detalhes que eu não deveria ficar solicitando ao atendente. Pontos positivos: conforto da cama; as toalhas de banho extremamente brancas; localização.

Sacred Stone is a fine place to stay before experiencing Machu Picchu.

Just a magical place with a unbelievable view

the staff was kind! the hotel sitself is not fancy. But, We felt a real local flavor at the hotel, not like chain hotels. all are within walking distance up to 1 km. Nice to recommend!

A Sacred é um local com uma vista privilegiada e um conforto adicional devido ao som da água do Rio que fica na parte de trás. Bem localizada também. Infelizmente tivemos muita dificuldade pra dormir devido o barulho de outros hospedes chegando e saindo e a luminosidade do quarto que é muito claro e com pouca privacidade.

The room was not all justified to the price you pay, location is off- you need to cross a restaurant and then go to the reception. There’s no elevator or anyone to help you with the luggage- good luck if you’re on the fourth floor. Breakfast was horrible- there was hardly any fruit and everything was stale and nothing was fresh. I wouldn’t recommend this property to anyone.

Great location close to where the train drops you off without having to walk stairs up into town. Loved that you can hear the river from your room and that it has reliable hot water! They also went above and beyond to have a breakfast baggie ready to take with me to my super early Machu Picchu hike. Would absolutely stay there again!

Wonderful stay! Shower was hot with lots of pressure. We had a beautiful view of the river. Excellent location within minutes of train stop, plaza, etc. As a family of four (teenagers), we were very happy with the accommodations. Perfect for a quick overnight trip before heading to MP.

staff is great. They picked me up from the train station and after knowing I am heading to Machu Picchu at 5:40am. They packed breakfast for us at 5:30am. Great service.

Pros: The location is great, and the view behind the hotel is nice. Also, the beds were comfortable. Cons: NO HOT WATER!! We had two rooms on the 4th floor, which did not get hot water. After complaining multiple times, we got lukewarm water at night 10pm. However, the next morning, the water stopped completely!! I could not take a shower, but my mother was unfortunately in the middle of her shower when it stopped. I think they intentionally turned off the hot water to save money. The hair dryer was not working either. It was a terrible experience after a long day of exploring Machu Picchu. Also, the breakfast was pancakes & croissants, plus slices of bananas, pineapple, and papaya. The family at reception seems friendly, but this hotel is definitely not worth the money we paid. The name & pictures and reviews are misleading!

We would love to say how the stay was, except we were not able to actually stay there due to the dangers presented by the unkept property and by the failure of the hotel to actually provide what was told to us when we made our arrangements. The stairs were under construction, leaving the sides open to our young children to potentially fall to serious injury, my father in law had knee/hip problems and we were promised a room on the first floor but upon arrival we were told the room was up the unsafe stairway. They were also constructing a new terrace where the railing failed to offer any real protection from a fall. When this was brought to their attention they were unwilling to uphold what they agreed to upon us booking our reservation. For the safety of my family, we had to go to another hotel and the staff first offered a one night refund but when we followed through with leaving to another hotel they withdrew that and refused to refund anything at all!

The staff was so nice, I 100% recommend to stay here

El hotel está muy bien ubicado, personal amable, el desayuno es promedio. El hotel no es estilo boutique. Se nota que hay mantenimiento en las instalaciones pero de forma poco profesional. Solicitamos una habitación con vista a la montaña y no era así.

Great location. Window facing the mountain has a staircase, so you need to draw the curtain most of the time and can't enjoy the view.

Even thought the stay was short we had a great experience with the staff and very accommodating and the breakfast was delightful. Ohhh the sound of the river at night it was amazing.

We loved the location and warm welcome from the staff. However when we arrived at the room it was not in the best condition. Beds were comfortable and the sound of the rapids which came through the window, felt like a natural white noise. Breakfast included was continental and coffee was strong but very good. It is ok for a night but would not come back again.

This hotel was fantastic! They will meet you at the train station and walk you to the hotel so you that you don't get lost. We had a Riverside room and the river was so loud but we loved it and even slept with the window open for the white noise. We went to Machu Picchu in the morning and they had no problem storing our book bags until 3:00 p.m. when we caught the train back to Cusco. I definitely recommend!!