Great room however very little to no natural light felt like we were in the dungeon. The outside area was dirty and a mess if they cleared and cleaned the area it would be nice to sit out there and have a cuppa. Otherwise everything else was great.

All good

Gordon Apartments is an absolute find - a gem of a property in probably my favourite part of Melbourne (the Paris end).

I have walked past Gordon House apartments several times and found it a fascinating heritage property. I have always wanted to stay there. I was not disappointed. It has a calm, relaxing and charming feel to it. Although I was a bit worried about the digital check-in experience, Courteney met me at the Cafe and assisted me to my room with courtesy and enthusiasm. I was given a complimentary room upgrade, which was very appreciated, and there were complimentary drinks in the fridge. The apartment was beautifully and tastefully furnished and reflected the period style of the hotel. It was comfortable and well-equipped with modern appliances. I felt safe and secure within the apartment hotel. The overall ambience was one of peacefulness and a calm oasis in the middle of the city. I loved the pool and pool area which was very tranquil and clean. Staying here was a lovely experience which I would happily repeat!

Great location, didn’t love being in the basement as no natural daylight, clean

Room was very clean and spacious. Good kitchen facilities. Enjoyed the snacks provided as well.

The room was spotless, beautiful setting and so accessible. Only downside is that a beautiful old building can be difficult to navigate.

Check in and digital key access is inconvenient. Great location. Pool wasn’t operational.

Clean, spacious and really pretty views

Ideal location and amenities

Great accomodation with everything you could need .

Appts great everything you could need and ideal location. Access on one phone was challenging for 3 guests, would prefer a physical card so everyone can come and go as they please.

Property was clean and lovely cafe attached.

Very clean, beds very comfy, easy checkin, great amenities, friendly staff.

The staff were lovely. The room was adequate size. The place needs updating, but it was relatively clean. Good location, sometimes a bit loud but most people were respectful of 10pm curfew. No windows or natural light. The lift doesn't go to the basement. Overall I would give a 7.5 rating. Laundry facilities are scary and no iron. It was freezing but they gave me an extra heater which really helped. The cafe was very handy with great food.

Outstanding value for money. The location was amazing. The facilities were great, it was really good to have a washing machine too. We would definitely recommend this place.

While the location was great and overall we enjoyed our stay and it was great value, there are several things that need to be improved. There were no staff available and no map provided to our room, so we spent ages going around 3 floors of 2 different complexes to find out room. We also couldn't ask anyone if it was ok to leave our suitcase anywhere on the Sunday for a few hours. While the electronic key is convenient for "after hours" (6pm on a Friday) check in, it is inconvenient as I was constantly stressed that my phone would die and we would have no way of getting in. The toilet seat was not attached and the hot water took ages to kick in. The apartment was also tiny, the pictures are certainly not of the studio we got.

Excellent location, clean room , cafe close ,great spot

Quiet room with easy access and directions. Half full shower gel left in sink, chocolate wrappers in bed. Bed and pillows very uncomfortable.

My apartment was really grim. I arrived to find that other than putting out fresh bedding and towels the place had not been cleaned. The floor and worn carpet were covered in debris and tiny silver stars (someone must have had a party there before leaving), the shower had hairs in it, the microwave was disgusting, and surfaces were unwiped. I complained via email and housekeeping did a cursory clean the next day, but clearly nothing had been moved as there were still silver stars and debris on the floor. This place is in dire need of a deep clean and looks nothing like the photos on the website. I could not face using the kitchen and was out of the apartment as much as possible. The swimming pool looks amazing in the photos on Expedia. In truth it was dirty and unused. As an added bonus there is little to no soundproofing and noise can be heard throughout the night - waste trucks, noise from restaurants and bars, drilling…. We had to buy earplugs on our second day. Finally check-in was really hard. I received no email as you are meant to 24 hours prior to arrival. Apparently despite never having had issues before my email address was not passed to them by Expedia. Reception were very helpful when I emailed them, but surely even the act of arriving at your hotel should not cause stress? I have written to the manager at the hotel and sent photographs of the state of the apartment, but have received no reply.