Facilities are great, will stay again, but the people at front desk seems improvised, very inexpert to check in me in, lasted 15 minutes and every step he was asking the security guy what to do. I arrived around 7pm

Front desk staff so helpful and location was great

Terrible lighting in the common areas. Unit was horrible— not clean, dingy, terrible odor. I have several pictures. Bathrooms were dirty, toilets are loose, towels were not usable. Furniture was in bad shape in the bedrooms and in the living room. Don’t rent here.

El hotel está muy completo, habitación y camas cómodas

Excellent host

Excelente servicio por parte del personal!

Todo estuvo excelente muy buen trato del personal muy amables

Limpia y tranquila!

Gracias por la atención recibida!

The place is conveniently located, service is excellent and the accommodations are high end! Highly recommended!

Great experience, I can come back, just detail when I request my late check out, it's NOT secure to stay at the same room, make not sense, for late check out I do have to check out and move to the other?

One day the water was brown out of the pipes, the next day was no water at all. Refused to refund. We just left and found another hotel. Also super loud, more for families or large groups staying up all night partying.

Clean room and great staff!

I saw cockroaches in the bathroom and that was not good. that really turned me off.

Great stay and awesome location!

Other is easy rio then an easy Centro- when booking on Expedia it pushed me from on location to the other from centro over to Eazy Rio. No one spoke English but was texting me English they wouldn’t just transfer reservation over (but did the first time that happen without an issue, they made me buy a whole other stay at the correct hotel pay again saying the would refund but then nope then $120 penalty but still have not refunded anything :/

This hotel is located in a safe neighborhood with really close proximity to the San Ysidro-Tijuana border. The personal is friendly and always willing to assist with anything. The hotel is pet-friendly and has all kinds of family entertainment such as a pool table, a ping pong table, a gym and a projector movie theater. The mini kitchens are well equipped and there are stores & restaurants at a walk distance. My family and I stayed there on our way to Valle de Guadalupe then on our way back to California.

Everything was wonderful I have stay numerous times and I will be coming back every time I travel to Tijuana

Clean place love the amount of space and quick service

Great place to stay, close to all good areas