Penilaian & Ulasan Keseluruhan NOUN Hotel, Norman, a Tribute Portfolio Hotel

This hotel was a valuable lesson that staying in a new, “fancy,” picturesque hotel isn’t all it’s cracked up to be. While check in/ check out was quick and easy, the front desk staff gave an incredible antisocial vibe, with fake hospitality. It was as if they were there to answer questions but, did not want to be and they literally offered no explanation for anything including what room I was in. She just asked my name and handed me a key card. That was literally it. Nothing about where the amenities/ restaurants were, elevators, or even a quick “enjoy your stay.” It was very off putting. Upon entering my room, it was like going from inside the AC controlled building to outside. It was hot and humid and the temp was set on 64. The room and hotel itself were very clean and beautiful. I was even able to get some beautiful pictures for my social media but, because of both my experience and my room looking straight out at what I’m guessing was a massive metal AC or heating unit, my videos were turned into “the reality of staying at a fancy, upscale hotel vs the beautiful views they show you in the photos.” This definitely wasn’t the video I expected or wanted to make but, it was an honest one. The property itself is beautiful and clean (in part because it’s new), just don’t be surprised if your experience there is average or below.

beautiful hotel

Polite professional front desk young girl! Really appreciate when someone knows their service industry and remembers the guest is the customer. Lovely young lady

What a darling hotel, nestled so close to OU and lots of fun places to eat, shop, etc. the hotel is so clean, smells incredible and has beautiful, spacious rooms with cozy beds. An absolute must if you are there to tour OU! Highly recommend!

The dining experiences were just horrible - from the wait staff service to the limited menu. At dinner, we asked for salt and pepper.....the waitress served 2 tables their entire entrees before we were provided salt and pepper. We had to ask for refills of tea...which, had to be made when we initially ordered it. Other people that were attending OU orientation that same morning that came in after us literally sat down and then left before being served, because there was no way that they would be able to have their food delivered in a timely manner....and this is with only 3 tables including ours (which only was my daughter and I). The dining experience became an expensive joke.... from the menu selection to the quality of the foods served. Oh! And, then, loved taking a shower and then realizing that there was no conditioner. That was a great experience as well. It is a beautiful hotel in a fabulous location. The service is just horrible. Then, when we tried to order breakfast via room service the night prior, we were given a window of it being delivered between 7 and 8 and was told that the best way to ensure we had food served by 7:30 would be to eat in the dining room, which opened at 7. We were the first people in the dining room at 7 and the biscuits came out cold and then it took over 5 minutes tor the waitress to bring butter and jam; thus, making the cold biscuit inedible.

Fabulous…only thing that took some of the shine off of the apple was hair on the beautiful bathrobes that were provided. Quickly replaced however!😀 Short rib pappardelle and French onion soup were excellent!!

Was a great stay and well taken care of property.

Great

This is our 4th time staying at this hotel. It is comfortable and clean. Lovely rooms. I love being right by the OU campus. We usually have breakfast at the hotel, which is always fine. I like the modern and minimalist design of the hotel.

AC did not work No sleep all night

Beautiful and clean.

Very friendly staff!

Great Place and Great Location.

The front desk was very welcoming,informative and professional! The place was absolutely beautiful and clean! Wish our stay was longer!

The hotel is located near Campus Corner. Only 5 minutes walk to get to OU Campus. The room is spacious and clean. The hotel lobby smells wonderful and looks artistic.

Love the location.

This is the best hotel to stay in while visiting Norman. There is no comparison. It’s clean, conveniently located, and decorated beautifully. The staff is outstanding, and the food is delicious.

What a beautiful hotel right on the amazing campus of The University of Oklahoma.

Excellent representation of OU!

Great hotel and location to campus, shopping, and restaurants!!