Room was small outdated. Nothing worked. Door wouldn’t lock, there was poop in the toilet when we arrived, the neighbour were extremely loud all hours of the night screaming partying and the walls were thin. Our family couldn’t sleep. The hotel front desk didn’t do anything to solve the issue and we weren’t offered a compensation. Horrible stay

Clean, great area, and warm staff

The location can’t be beat, which is why the rooms and beds are small. It’s great as a base to discover Banff, you just won’t want to hang out in your hotel. There’s no lobby, the staff sits in an office just inside the exterior door, then you use your key to access the rooms upstairs. We were there right at check in so we were able to put down a deposit for the fob for a stall in the parkade a block away. We saw a show at Mellissa’s MisSteak next door and we would definitely stay at the King Edward for the same purpose again.

The room was very clean. The hotel is older and is pretty noisy (floors squeeking, thin walls). Heated free parking was a nice bonus.

The room is ok. But the heater is not amazing. Bring warm clothes to sleep in

The room was small but clean. Right in the heart of downtown.

Older hotel. I couldn’t adjust the heat in the room. Very small room. View out the window was a parking garage. Location was excellent. Parking was not convenient at all.

parking is a little far but just ok.

Good price and location

Front desk staff didn’t seem to know how to get to their own parade neither did they know if you need the key fob to get out of their parkade(you don’t). Place was OK. Had a Queen bed that was significantly grooved for each person sleeping in it….its time to get new mattress. . It is very conveniently located on the main drag and it was very quiet, I did appreciate that. Online(Expedia) says there is no elevator but there is….

Gothic style from the outside but full Interior is dated, ceiling fan and heater not working, we only use table top fan for 2 days, incomplete bathroom/washroom miscellaneous like hair dryer as well as small considering top spots for tourist looks like require some facelift. The room too small for our group and dark ambience however Yogit was so nice to accommodate our booking request for an additional folding bed and towels. Daily rate value is not worth since there was no breakfast available only coffee station inside your room. Since they have no front desk on site for 24 hrs you have to prepare returnable cash deposits for main entrance door key to be able to enter after 12 midnight and another deposit for closed parking door ($110). Pros, it was located in the heart of Banff Avenue, steps from all amenities, attractions and shops, secured and covered parking space. In my opinion, for its price you can find better and newer option within surrounding areas and recommend to book several months ahead of your trip.

The location on Banff Avenue was excellent. We could walk to stores, coffee shops and restaurants. The room was clean but the carpets could use replacing. The ceiling fan did not work but the front desk made a note. If you want an experience, this is not the hotel for you. If you want a clean bed and central location at a lower price, I recommend this hotel.

Room was spotless and met our needs. The room was a bit warm but putting on the ceiling helped cool down the room. You couldn't beat the location, right downtown and everything was within walking distance. The parking wasn't attached but it was underground and secure. We would definitely stay again during cooler periods of the year.

Friendly staff, great area

The front desk is a bit of a joke. Staff charged my friends credit card whilst I parked even thought it was paid a month ago. Parking garage is not connected to the building so that by the time you find your way out of the maze you have to walk over to the next building still. App the hotel parking said “small car” so we found a larger stall to park the truck and almost got towed the next day we came out the bylaws officer said we were lucky as he was calling the tow truck. There was terrible service at the front desk as feedback was given they didn’t seem to know what we were talking about nor did they seem to care. It’s like an overpaid door attendant.

good loction

Staff courteous

Window crank was broke lot of road noise

Comfortable room. On site parking was very nice just around the corner. Friendly staff.

The room was clean and tidy and perfect for the price. No breakfast included, but all restaurants, coffee shop and shopping closeby. It was quiet except the room doors are very noisy when they fall shut and the hotel started cleaning up the rooms fairly early the next morning, so it was loud in the hallway. Maybe