Billen
2.0
/10
Diulas 14 minggu yang lalu
Hotels.com verified review
Let my review be a warning to anyone who is thinking to stay in this hotel. The property is not as it is advertised. The lobby is ok but once we entered the elevator, you can smell the strong onion smell that emanates from the kitchen, we booked a family room and it is very dirty, the toilet smells like sewage, it is not flushing properly, once we saw that, we left the property to gather out thoughts as what to do. once we decided we just put our luggage's in the room and spend the night at our family members' house, we returned and try to drop off our luggage in our room which took like two hours to eat lunch and come back and the front desk told us they gave away the room and offer a one bed room. Mind you, we didn't cancel the reservation nor we were late to check in. Once I contacted hotels.com, the property manager lied by saying I demanded a carpet change in the room and said we took also a shuttle from the airport. I was already in Addis for a week. They are liars and frauds. I hope this helps others to avoid that hotel.
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