I really appreciate the staff for returning my eyepad that I accidentally left in Room 10 two days ago. However, I had the worst experience in Room 8. The heater was extremely noisy and didn’t work properly, making it impossible to sleep. The power outlet for the microwave and coffee machine didn’t work, and the shower water was not hot enough. Additionally, a staff member entered our room around 10 a.m. without knocking and no apologize.