Me gusto mucho habitaciones amplias y muy cómodas, camas muy confortables y excelente ubicación para turistas en Madrid.

Muito bom! Recomendo.

La habitación linda limpia y cómoda. La ubicación divina, tranquilo y cerca de Gran Vía.

We enjoyed all the stay, air conditioning is good and the apartment very clean. 4 starts only because the apartment doesn’t like the images posted. Anyway, we strong recommend the place.

Sevilla sonrası ailem ile birlikte Madrid’e geçiş yapacaktım. hata ile tren transferimizin bir gün sonrası için iki günlük rezervasyon yapmışım hemen hatamı düzeltmek için hem otel ile hem de hotels.com ile iletişim kurdum otel müsait olmasına rağmen 3 gün boyunca birbirlerine topu attılar ve sonrasında benim ısrarımla karar verdiler değişiklik yapamayacaklarını bildirdiler. Mecburan tren biletim olduğu için bir günlük daha rezervasyon yaptırdım ve Madrid tatilimizi 3 güne çıkardım sorunlar bitti sandım ama asıl problem şimdi başladı. Odalar çok tozluydu, tuvalet kanalizasyon problemi sebebiyle sürekli kokuyordu ve bize çekyat diye sundukları yatak dağılmıştı ve sıfır konforluydu bu sebeplerden dolayı tatilimizi bir gün erken bitirip Valenciya’ya geçiş yaptık şuan kaldığım odadan bunları yazıyorum ve iki oteli kıyaslayınca ne kadar kötü bir tecrübe yaşadığımızı tekrar idrak ediyorum.

Friendly staff, great area for walking and great restaurants close by

★★★☆☆ The apartment itself was clean, comfortable, and well-equipped, but several issues made this a disappointing stay. The biggest problem started before arrival. I booked through Expedia because the property was listed as pet-friendly. After booking and paying the pet fee, I was informed that my selected unit was actually not pet-friendly and was reassigned to a different room. I had originally booked one of their higher-end units with city views but was moved to a basement-level unit instead. When I asked whether the replacement was equivalent or if there would be any price adjustment, my question was ignored. No compensation was offered despite the significant downgrade. We also arrived to find the shower drain badly clogged. Water pooled almost immediately and began spilling into the bathroom. To their credit, maintenance responded quickly and fixed the issue. The AC was another frustration. The thermostat appeared to do very little, and guests seemed to have little control over the room temperature. After several days, the unit became noticeably warmer, and one night we woke up because it was uncomfortably hot. The issue improved only after contacting management. Finally, I requested a late checkout, even for an additional fee, and was told it was impossible because staff were not always on-site. This was surprising given that we regularly saw staff and cleaning crews throughout the day during our stay. Overall, the apartment was fine and I would consider staying

El sitio no lo recomiendo hay mucha bulla en la Noche y no se puede dormir tranquilo

Excellent location, easy to walk, clean place, lot and all need inside the room/apartment

No se puede descansar bien en el lugar, hay mucho ruido y el sofá cama es muy incomodo si vana hospedarse mas de dos personas

The room was located in. the basement. However it was a very good place.

Excelente servicio y ubicación de lujo

todo ok

Fully equipped place. Very clean.

Muy cómodo buenísima ubicación

Excelente ubicación

La ubicación excelente y la relacion precio calidad es muy buena

Excelente servicio,

Mi experiencia en este alojamiento fue muy decepcionante y, sinceramente, me sentí estafado. Desde el primer momento hubo un pésimo servicio de atención al cliente por WhatsApp, con respuestas lentas, poco empáticas y siempre negativas. La habitación asignada no correspondía en absoluto con las imágenes publicadas, ni en su propia aplicación ni en Hotels.com. Las fotos muestran un espacio amplio y bien distribuido, pero al llegar me dieron una habitación muy reducida, claramente insuficiente. Es importante recalcar que yo pagué por una habitación para tres adultos y un menor, y lo que me asignaron apenas era adecuada para dos personas. El mismo día de llegada, nada más abrir la puerta y sin haber usado la habitación, solicité un cambio o reembolso. Lo único que pedía era que me asignaran la habitación que ellos mismos anuncian, que es considerablemente más grande que la que me dieron. Ante la negativa constante del hotel, tuvo que intervenir Hotels.com, quienes gestionaron el caso y me indicaron que debía esperar 24 horas a la respuesta del alojamiento. Finalmente, Limehome respondió con una negativa escudándose en sus políticas de cancelación, ignorando completamente que el problema era que la habitación no coincidía con lo contratado. Durante todo el proceso recibí malas formas, cero flexibilidad y ninguna intención de resolver el problema, a pesar de que el error era evidente y reclamé de inmediato. En este caso, la publicidad es engañosa. No recomiendo esta propiedad.

We found the apartment lacking large windows and very little natural light coming in since we were in apartment-1. The kitchen was very tight with the bar stools in front of the appliances. The kitchen was well stocked which we liked. The apartment was very clean. There was lots of noise coming from the pipes. This did not cause problem sleeping because the bed was really comfortable. The shower was excllent and felt good after a busy day. Since we didn’t spend a lot of time in the apartment it was an okay place. Maybe if we were staying on a higher floor The problems wouldn’t exist.