Disgusting this hotel should never have been on Hotels.com. The safe was a wood box, the balcony door to the unit was broken and the lock to the main door was not how a hotel door lock should be.
Was assured would receive breakfast for fasting timings prior to booking this was refused on sight.
Aside from the hotel I immediately requested the cancellation of the booking and was assured by a hotels.com agent I would receive said refund. They never followed up nor helped in anyway. I realize Hotels.com where I have spent over 30k this year is not a reliable site to ensure you are taken care of when something goes wrong.
Won’t use them again
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Anil
Rekreasi
8.0
/10
Diulas 18 minggu yang lalu
Expedia Group verified review
It’s a decent hotel bordering the Abids area. Staff were friendly and attentive. It’s good value for the money.
Asif
Rakan dan Keluarga
10.0
/10
Diulas 25 minggu yang lalu
Hotels.com verified review
Very nice family hotel good size guest rooms, near to all shopping areas, easy transportation. Recommended..
Angela
8.0
/10
Diulas 26 minggu yang lalu
Hotels.com verified review
Gutes Preis-Leistungsverhältnis, überdurchschnittlich guter Frühstück, hilfsbereite Staff, zentral gelegen
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia