Staff friendly, Restaurants, Shops and Entertainment are one block away - Memorable moments. Much needed minor improvements on the property and in the rooms are strongly recommended.

On April 7th I checked into the hotel. Upon arrival I paid with my credit card for the stay until April 10 total 89340 Guyana dollars, the receipt number is 7610. That same day I checked in the Manager came into my unit 101 with two glasses full of alcohol and she put a tablet in the glass saying that it will cool my skin. I passed out for a long time but my money was missing 1000 USD when I woke up. I continued my stay until my family picked me up. That money was for the orphanage I grew up in. I came back home on April 13th and I still feel sick. I request a refund for my stay there and for the money missing. April 24 the manager contacted me in Canada asking if I was sick. I told her I was still sick. She my got number from the private information in the hotel. This is a misconduct of private customer information. I did not enjoy my stay here and won't be coming back.

Located in the heart of the city capital near two major markets and general stores. Friendly staff

The staff were very friendly and accommodating. The room was clean and beds well made. Lots of Tea bags but not coffee. General room amenities are a desirable. The restaurant was closed for renovation, no dine-in breakfast. The hotel is located in the downtown area.

Clean room, nice location, friendly staff

Clean rooms , comfortable and good for a business trip.

Hospitality Over The Top

Friendly Staff. Very clean Comfortable sleep

My experience at the Brands Ville Hotel was Horrible.Mango Restaurant was not nice; breakfast was cold and nasty {not a buffet} not many options at all. The owner of the restaurant, his appearance was disgusting. The bath towels were dingy, and even wet towels were handed to us. Communication was not fourth coming. I will not recommend this hotel to my friends.

In my experience, I stayed for seven days. The room was modern. television! No movies nothing to watch. They claim to have laundry on site - No laundry on site. Restaurant is not the same on Expedia “they have a different restaurant called “Mango walk.” The owner of this restaurant is very courteous. They have no elevators,“I didn’t see one.” The hotel management needs to fix the “site” on Expedia or update it. In all, I could still book this hotel in the future again just for short stay. Restaurant was embarrassing, complementary breakfast suck! Wi-Fi not working at its full capacity. Noisy….Very poor stay at this place.

The room was 80% in good. Very welcoming space but the hygiene needs much improvement and for that reason I didn’t had any come in to clean after I personally had to sanitized my room on arrival. Stuff was okay for the most part of it. Two people that stood with great customer service was Ezekiel in the breakfast dining. I did enjoyed his presence and very accommodating gentleman and Ruthann the room cleaning lady. Very friendly and accommodating she fill in what was lapsing in my room . Thank you guys !!!!

Location is misleading. The breakfast is misrepresented and for the price the facility was not great. (water pressure temperature). Overall overpriced and will not recommend

Yes

Broken cabinet doors that would not stay close and was sticking in the middle of the room, all light fixtures unplugged (I had to plug them in to use them) and many of them without bulb, water stopped working completely for a few hours, no shampoo (only a cheap little soap), pillows stuffed to the brink with something hard, breakfast was cold and not good (not a buffet, you get what they bring you), coffee machine in the restaurant not working so either instant coffee or tea (they only had Lipton for black tea), personnel completely uninformed and useless (I asked for recommendations for a good local restaurant and the front desk recommended Hard Rock Cafe). This is an overpriced 2 star hotel at most.

I had a great time. The staff was courteous and very helpful.

Nice hotel

Nice for a short stay

No accommodation in Georgetown is worth what they charge. This hotel was not terrible - I would consider it average. Room was ok, breakfast was plentiful if not particularly appealing. Rooms are not cleaned at all during a 5 day stay and you have to dispose of your own trash. Customer service in Guyana in general leaves a lot to be desired so don’t expect much. One thing I liked here was the gate guard asking people which room they were in and checking a roster before letting people enter the premises.

It is a decent place to stay

The room was spacious and clean. There’s security all around the clock at the entrance of the building. It’s conveniently located close to restaurants and shops. There is an attached restaurant with decent food. Walkable to places of interest in Georgetown. Georgetown is an expensive city with simple accommodations costing as much as star hotels in other cities around the world, and it’s hard to find decent accommodation for what they offer. In that sense, Brandsville is value for money. There are places in Georgetown where you’ll have to pay the same, yet share bathrooms.