A terrible setback to the last century:
1. We had specifically booked a "non-smoker room", but our room was smelling terribly from smoke. So we spent the night opening and closing the window which was facing a noisy transit road.
2. Also the restaurant was full of smokers. We moved to an adjacent "non-smoking" room but the smoke still passed via the connecting door.
3. Usually we really love Austrian food but this dinner was only fat+carbs+salt, not a single lettuce leaf...
4. When booking the hotel description showed 0.85EUR tourist tax per ADULT, but on checkout they charged 2.- EUR per person, also for kids.
5. We booked with credit card and the booking confirmation stated the hotel will charge the room to the credit card. However, when checking out they insisted on cash payment or an additional credit card surcharge.
Certainly the worst experience in many years, after over 100 nights booked via this website on different continents.
Environment: obviously the valley and mountains are really nice but this particular hotel is located directly at the transit road with quite heavy traffic.