Hotel was very well located in the centre of the historic area. Staff were friendly and welcoming although not on site 24/7. They finish duty 18.00hrs so if you are arriving later than 18.00hrs, you need to prearrange with the hotel. Upon opening the door to the hotel you are greeted by a short flight of very steep stairs but once inside there is a small lift for your suitcases to be taken to upper floors. My understanding is that there is no lift for people. Our room was on the ground floor so we did not have to climb any more stairs other than the initial flight. Our room was very comfortable but the bathroom was very small. The large shower took up most of the bathroom and consequently there was only room for a tiny sink in addition to the toilet.
Breakfast was delicious- choice of orange or grapefruit juice, hot drinks including tea / coffee, warm fresh croissant, bowl of yogurt with fresh fruit granola and maple syrup.