Despite the room being a non-smoking room, it stank of smoke. The coffee machine didn't work, there was no milk and sugar or spons.There was rust around the bath, the bath plug didn't fit, no plug in the wash basin, the sheets on the bed were way too small, the ventilation was poor so we had to leave the window open all the time which generated a lot of noise, and the room position was at the reception area and the stairs going to the second floor. Our worst stay ever.