I arrived on a Monday evening, and the only manager/owner was busy with a private event. No one was at the reception, and whenever I needed to pick up my key, asking for kettle, trying to fix wifi, I needed to walk across the building and fetched her at the restaurant.
What’s worse was the grocery was also closed and there were no other restaurants nearby. I had to eat little food I brought with me to make through the night.
The annex was not equipped with ac, and there is not bug net on the window, and I would have to choose either opening up the window and invited the bugs in or I stayed in a hot and no fresh air room.
There was extremely limited utilities provided in the room, not even a telephone.
The next morning around 10am(before check out time), someone just opened my room without knocking. I was not properly dressed, shocked and had to tell that “ the room is still occupied “.
I have not had such a bad stay in a long time. This stay was not relaxing as I expected, and the hotel didn’t seem to be professionally managed. If you have a private event I think you should at least have a backup staff to serve the reception, and you should have trained your staff not entering a room without checking!!!!
Oh btw, many people praised the breakfast. It was alright, and the view is good, but there were flies!!! At least 5 or 6 that morning and some of the food was not covered!!!
