The hotel is absolutely spectacular. The location is perfect, the rooms are very comfortable, the spa is well-equipped, the breakfast has absolutely everything, and the shuttle service is punctual. The only drawback is that the concierge doesn't handle restaurant reservations.

Ótimo café da manhã

This is our first time in Zermatt. This is a very good choice for ski season. We even can saw the Matterhorn every morning breakfast time from the hotel. The service is good. Kind and helpful.

Nice

Fantastisches Hotel und Restaurant. Ich war vorbehaltlos zufrieden. Überaus freundliches und bestens geschultes Personal. Zimmer und alle Hotelbereiche sauber und bestens gepflegt. Wunderbarer Ausblick auf das Matterhorn und Zermatt vom Zimmer mit Balkon sowie vom Restaurant aus. Ganz klare Empfehlung.

Good

Simplesmente incrível, Staff maravilhoso, bar completo (Nacho nos fez até caipirosca), ótima localização e o restaurante do hotel também é maravilhoso. O Spa é muito bom e a atenção aos detalhes é incrível.

Wonderful hotel.

Excellent scenery and services , will definitely come back again!

Excellent!!! Renovated and excellent location. Wonderful breakfast. For sure, I will come back next time.

Very beautiful cozy hotel. Staff super friendly. Rooms very clean and beautiful. We stayed in family room and we loved it. Shuttle was available to the train station. Absolutely loved our stay.

It’s a good, clean hotel with nice beds and healthy variety in breakfast. hotel is a little on the north side of the Centre which is helpful in making it noise free and peaceful. Free pick up and drop off from/to the station by booking is great and necessary as it’s a bit far from the station. Only downside is that the staff are not flexible with requests and we felt are too rigid with rules. Also no air conditioning but you can open the windows for cooler air during nights.

A great place

The best hotel in Zermatt. The staff were so hospitable and friendly, the facilities were well-maintained and clean (we especially loved the wellness facilities) and enjoyed a Matterhorn view from our room. Loved every bit of our stay.

We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around.

Closer to a lot of things and more convenient for me and my friends

Excellent Manque une pièce pour se changer et déposer les valises avant le départ retardé (départ le dernier jour après une journée de ski)

Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay.

A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too.

What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again.