Sauberes Zimmer

We stayed for 20 nights and honestly wish we could have stayed even longer. From the moment we arrived until the day we left, every member of staff was friendly, welcoming and genuinely helpful. The reception team, restaurant staff and bar staff were all exceptional and always made us feel at home. Our room (Junior Suite B11) was spotless every day. Housekeeping did an amazing job throughout our stay and everything was maintained to a very high standard. During our holiday we were unfortunately unwell for a short time, and the hotel staff couldn’t have been more caring and supportive. Their kindness made a real difference and is something we will always remember. Towards the end of our stay, our daughter joined us for four nights. The hotel arranged a Deluxe room for her at short notice and helped organise her transport, making everything completely stress-free. The location is beautiful, the atmosphere is relaxed, and watching the sunsets from the hotel never got old. This wasn’t just a great hotel, it was a place where the staff genuinely cared about their guests. After 20 nights we felt more like friends than customers. Thank you to Andrick and the whole team for making our holiday so special. We left with wonderful memories and sincerely hope to return one day.

We stayed at the hotel for 5 nights, everything was top notch. Great home made food, and the best service we experienced in Madagascar. 10/10 strongly recommend

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Great location on the beach. Close to town. Food good, staff friendly. Great value for the price. Beach looks great but not very accessible at low tide - long way out across mud flats, but good at high tide. Pool good and clean.

Upside: clean room! However, the overall service is average for the price you pay. Basically you paying european money for services that are a quarter of the price anywhere else in Madagascar. Breakfast is expensive and you get served barely anything. I got sick from their mango juice. Do not hire their taxi service because it is well overprice. We orgaised the taxi ourselves and spent about 30 percent of what the hotel wanted to charge. You can get better and cheaper hotels in Madagascar,

Oikein kiva resort Nosy Be:ssä. Ravintola oli varsin edullinen ja ranta hotellin kohdalla oli puhdas. Pää-uimaallas oli pienehkö mutta hyvässä kunnossa.

Très agréable

Personnel courtois

oui

Le style de l’hotel

The AC didn't work, they knew it and just pretended to check it out. They end up giving me a fan which was ok because it wasn't that hot. The place is clean and some of the service staff are very good. Wish the bar had snacks while it's open and not only during specific hours. They have many people behind the bar but no one cares to go to the beach area to offer food & drinks. It's probably one of the best hotels in Nosy Be but still needs a lot of improvement. Also at check out I paid with credit card but some items had to be paid with cash, no specific reason explained.

Prachtig hotel, groots, mooie tuin tussen de verschillende gebouwen. Ligt letterlijk aan de zee, strand is zo goed als privé. Eten zn cocktails zijn superlekker. Communicatie met personeel verliep wat stroever, ontbijt was niet doorgegeven, kluis blokkeerde en was 12u wachten vooraleer de reservesleutel kon gehaald worden, vertrek en info naar uitstapjes was wat vaag.

A bit of a drive from the airport. Reception area and staff were amazing. Grounds are beautiful and well kept. Rooms are very clean and spacious, only tea no coffee in rooms. Beach area was nice with beautiful sunsets. Bought items from ‘locals’ on the beach. Booked a massage and to our surprise, the local vendors were also our masseuses. The restaurant staff could use a bit more training, English was a challenge so my husband had a hard time getting guaranteed gluten free items. Service was also very slow at best.

Estuvimos 6 días en el hotel. Casi todo el personal es muy amable excepto una persona de recepción, con la que tuvimos varias “confusiones” con el precio tuk tuk y la cual indicamos que queríamos media pension e hizo caso omiso, teniendo que volver otra vez a recepción y pasar incomodidad. Es un hotel muy comodo y bonito, aunque faltaría que parte de las 5 personas que estan en la barra viniesen a la playa o piscina para saber si quieres tomar algo. El personal del restaurante es muy amable. Sí que recomendamos que se abran las botellas por ustedes mismos puesto que un día nos pusieron agua en mal estado, la tuvimos que devolver. Si volviesemos a Nosy be, sin duda volveriamos al hotel, fantastica puesta de sol. Por ciero, la agencia de viajes que esta dentro, un 10

Das Personal war recht freundlich und bemüht. Die Auswahl beim Frühstück ist etwas monoton und verbesserungswürdig. Während unseres 11-tägigen Aufenthaltes im Hotel gab es tagsüber jeden Tag (außer Sonntag) immer wieder Baulärm. Was besonders störend war, wenn man in der Lounge vom Barbereich ein Gespräch führen wollte oder sich auf den Strandliegen entspannen wollte und dann permnent in regelmäßigen, kurzen Abständen das ätzende Geräusch einer Flex anhören musste. Als von unserer Seite aus um Ruhe gebeten wurde, kam die Antwort: Wir können ja in unser Zimmer gehen um den Lärm nicht mehr zu hören. Am Strand gab es Sandfliegen die uns sehr juckende Schwellungen verpassten. Die Reception hat uns mit geeigneten Medikamenten ausgeholfen.

Das Personal war recht freundlich und bemüht. Die Auswahl beim Frühstück ist etwas monoton und verbesserungswürdig. Während unseres 11-tägigen Aufenthaltes im Hotel gab es tagsüber jeden Tag (außer Sonntag) immer wieder Baulärm. Was besonders störend war, wenn man in der Lounge vom Barbereich ein Gespräch führen wollte oder sich auf den Strandliegen entspannen wollte und dann permnent in regelmäßigen, kurzen Abständen das ätzende Geräusch einer Flex anhören musste. Als von unserer Seite aus um Ruhe gebeten wurde, kam die Antwort: Wir können ja in unser Zimmer gehen um den Lärm nicht mehr zu hören.

This was my first visit to the island resort. They were very welcoming from the start. Even though I didn’t speak the local language, they were very pleasant and polite. The accommodations were very nice and private. The food menu had many choices and appealed particularly to the French and Italian people. They only suggestion I would give is to have another menu to rotate into the mix. The beach was beautiful and very accessible to the hotel guests. The walk to the beach is super close. There was always a tuk-tuk driver available to take us to town and they were always friendly and accommodating. I do recommend this hotel but be prepared for the many short “normal” power outages that occur daily.

Passamos uma semana muito gostosa neste hotel. Os blocos de quartos ficam espalhadas num lindo jardim - muito bem cuidado com uma enorme variedade de plantas. A praia defronte ao hotel, é bem tranquila, entretanto não é das mais bonitas.. a água não é transparente como a das ilhas que visitamos. O bloco do nosso quarto ficava longe da praia, em compensação havia uma pequena piscina praticamente desconhecida pelos demais hóspedes. A piscina próxima à praia super gostosa… geralmente ficávamos lá ao retornar dos passeios. A agência de viagens que fica dentro do hotel auxilia muito nos passeios. Fizemos massagem no Spa e foi muito bom!!! Ponto negativo: o hotel é longe de qualquer comercio e/ou restaurante…

Nice hotel