Room was clean, great pool, excellent location superb on site restaurant, staff where friendly and helpful.

Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees

Todo muy bien gracias a todo el personal por sus servicios, su amabilidad .la habitación siempre estuvo limpia, el personal excelente, la vista a la playa de maravilla y la cocina tiene todo lo que se necesita gracias por todo los días que estuvimos hay fueron maravillosos

Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice

I can't say enough about the experience all top notch..5 Stars.. Impeccable service and accomodations ! I will stay nowhere else in Zihuatanejo...I love it..And with all the upgrades...It's an unforgettable to place to stay ! .5s

Great stay. Not so accessible

Muy atento el personal ,muy limpia las instalaciones y muy buena Ubicación

Todo bien solo que no tienen mucha area de estacionamiento

Un lugar agradable, con cocina, pie de playa. Nos la pasamos muy bien. Solo no me gustó que un vecino de habitación estaba fumando mucho y olía bastante a cigarro. Y una sombrilla de piscina no servía (se caía y no abría). Lo demás bien, personal amable. Volveríamos a reservar.

Love the location. Unfortunately, we had a couple of noisy neighbors a couple of nights. They do need to replace the mattress.

Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.

Nos gustó el hotel, limpieza y atención

Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet

Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.

Clean rooms, friendly staff, excellent restaurant.

We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.

Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.

The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.

The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!