La habitación es limpia, pero muy pequeña. El personal fue amable. Está muy bien ubicada

It was fantastic

Excelentes instalaciones Excelente ubicación

Excelente servicio, muy cerca del Zócalo y vías de transporte, muy recomendable

The staff were hostile and arrogant. The room was not what I expected and they seemed to be pleased about that. They also lied about the opening time of the restaurant. The room itself was very small but fairly clean and tidy. The area around the hotel is not safe after dark and was a long way from points of interest that I wanted to visit. I definitely would not recommend this hotel and WILL NEVER stay here again!

All the necessities and very comfortable. Rooms are not spacious but everything was in excellent condition, very clean. Bed was super comfortable. Everything we needed in a great location for exploring the historic centre of Mexico city.

La habitación que ocupamos es amplia, cama cómoda limpia con vista a la calle pacífica y tranquila. La atención para el check in fue rápida. El restaurante aunque no estaba incluido el desayuno tiene amplia carta a elegir con costo asequible. Me gusta su ubicación y la oportunidad que te brindan para uso de taxi con costo promedio.

Solamente requieren mejorar la atención hacia el cliente por parte del personal de recepción, porque no me solicitaron ninguna identificación a pesar de ir con un menor. Una felicitación al personal de limpieza y botones por su amabilidad.

El desayuno está bien en relación calidad precio, la atención del personal es muy atenta

El personal muy amable y dieron seguimiento a la reservación.

I would return for the location itself. It is very conveniently located in the downtown area with a 5 min walk to El Zocalo and surrounded by many restaurants.

Todo estuvo excelente, la atencion al cliente, las habitaciones, la limpieza y su ubicacion

The room was extremely clean, and the staff is wonderful! Particularly the housekeeping staff. The only issue that I have is that the pillows need to be completely replaced because they're old and flat and very outdated and need to be thrown away. Especially for health reasons. The other issue that I have is that there was no refrigerator in the room available and no microwave available on the premises either. A small refrigerator would've been very very helpful! We could've brought food back from our restaurant and eat it later but we couldn't do that. Other than that, it was a very pleasurable stay and the neighborhood is safe and clean. I recommend the restaurant that is attached to the hotel called Maple. Also on the corner there is a wonderful taco restaurant that is on the second floor called Central taco. So amazing!

Some of the servers are so rude. Front desk personal needs to explain better how the free breakfast ticket works, they just handed to us and said - enjoy your breakfast- we were five of us and end up paying full price. Other thing is that they are never open the restaurant at 7 am like they say. Always late and that is not right if we have already a scheduled for the day.

Habitación limpia , excelente ubicación y el personal atento

Todo estaba excelente

siempre nos habían dado una buena habitación , esta ultima vez estuvo muy incomoda ya que era demasiado chica y cada vez que se entraba al baño uno se pegaba en el lavabo, la cortina del baño toda rota

dos detalles, encontramos pelos en las almuhadas, en el portal de hoteles.com, dice estacionamiento disponible, pero no hacen referencia que no esta en el mismo hotel, no hubo problemas donde nos indicaron, pero si es buenpo hagan esa referencia para estar lsito por la hora. de todo lo demas esta bien, gracias

Muy limpio y bien ubicado

El estacionamiento es lo único incómodo porque no tiene un lugar cerca del hotel para estacionarse, se camina mucho y es peligroso .