Location is great. Staff were very helpful. Would stay here again.

Excellent location one block from the Plaza de Armas and hundreds of restaurants, shops and activities. The staff was welcoming and very accommodating and helpful. Our room was great for 4 men traveling together, two single beds on the first level and a queen on the second loft shared by father and son. Full modern tiled bathrooms on both levels.

The only upside of our stay at this hotel was the kind and helpful staff. Due to the setup of this hotel, I would not recommend it. There is a large atrium on the second floor with lots of couches. Many people sat and talked loudly at 10pm in this area that was right outside our room, and the voices echoed loudly since it’s a large atrium. If you are on any second floor room from room 200 to about room 210, you are in for a rough night. We had trouble sleeping with the noise. The room has a window that opens to the atrium as well, so no chance for fresh air.

The staff were amazing , very helpful and welcoming . Breakfast was fresh and adequate

Amazing and helpful staff.

The room was spotless, and his stuff was all the time for whatever we needed it

Muy amables sobre todo la señora que atiende los desayunos, limpio y buenas sabanas y buenas camas

Staff were very helpful and friendly

Gran atención del personal como tambien un gran desayuno

The accommodations were perfect for my trip to Cusco. The staff went above and beyond to make us comfortable and meet our needs.

The staff were all super friendly and helpful, particularly those on the front desk and the lovely lady serving breakfast!

Really friendly and helpful staff, particularly on the front desk and the lovely lady serv

We've spent a lot of time in Cusco over the years, and this hotel is a place I will come back! The staff was all wonderful. So friendly, helpful and accommodating. The location is absolutely perfect...within walking distance of the Plaza de Armas, San Blas, and all our favorite restaurants. Yet once you're inside, you don't hear the noise of the city, it's incredibly quiet and restful. Our room was perfect for our family of four. And the breakfast at the hotel was outstanding - coffee, fresh juices, fruits, vegetables, eggs, pastries, jam...everything you could want. At breakfast and at the front desk, the staff was attentive and willing to get us anything we needed. Highly recommended and we will be back!

The staff were very nice. There was filtered water and coca tea available. Breakfast was good, and the room was nice.

Breakfast was okay, rather repetitive.

Staff was very courteous!

The property exceeded my expectations!

Great service

Excellent service and clean rooms. Breakfast has lots of options. Staff are very friendly and helpful!

Great staff, polite and attentive, caring. Clean and comfortable room.