Beds & lounge clean & comfortable. Trash under beds& bottom of cupboards ( seemed like someone moved out in a hurry to check us in) a aircon not working & pouring water down wall - dishwasher not working- washing machine choked up with mould - kitchen floor kept pooling water - missing slats on blind - broken soap dish in shower- needed to wash glasses & dishes before use Very difficult to communicate with host - advised key in letterbox ( but was not accessible behind locked gates???)