Penilaian & Ulasan Keseluruhan La Tour Aux Crabes

Bjr très bon séjour dans cet hôtel spa. Personnel de la réception à l écoute et arrangeant merci Rebecca 😊. Super expérience au SPA très bon accueil, massage super PRO, les esthéticiennes sont très sympas piscine sauna hammam parfait, une petite boisson détox fraîche serait la bienvenue avant ou après les soins ). La chambre 404 malheureusement petite pour le prix même si la vue est magnifique mais avons eu le droit d’ y rester avec notre vieille petite chienne. Ensuite nous avons rajouté 2 autres nuits au dernier moment et avons eu une chambre au premier étage super spacieuse ( parfait pour nous qui sommes grands de taille 😄 ). Le personnel de restauration pas toujours hyper souriant, cela dépend sur qui on tombe. Pas de room service hors horaire d ouverture du resto dommage. Les dames femmes de chambre sont très gentilles aussi, toujours une réponse aux questions et un conseil à donner. Nous reviendrons avec plaisir dans cet établissement. Bonne continuation à tous

The staff very very friendly and accommodating. The rooms are modern, the beds very comfortable. The shower in the bathroom was on the small side, but worked as new. The room was well furnished and the balcony overlooked the terrace and had a view of the harbour. We will stay again.

Chambre spacieuse et propre.. buffet petit déj appréciable.

Chambre spacieuse et claire Pas de bruit dans un quartier situé entre le port et la plage. Prestations extra avec piscine , spa et zone de sport facile d accès et suffisant pour un séjour bien être qui peut être complété par des soins complémentaires Une grande terrasse est disponible avec vue sur le port

Accueil très agréable

L'hôtel est très bien situé. Les chambres avec balcon et vue sur le port sont très agréables.

Great location though as an old property not for persons with limited mobility. Staff were friendly and willing but lacked direction. Rooms very good with facilities such as coffee machine but seemed more suited to business travellers - desk but no dressing table; limited hanging space and no storage other than hangers and hooks. Outdoor area extremely good but a four air hotel whose bar closes at 9pm???

Loved Misia - she was an absolute darling - super helpful and very sweet. The fella in the bar with curly hair was really efficient as well considering he was taking orders for the whole deck area. Breakfst was a bit chaotic - very busy and the flow not really thought out as everyone queuing in the same area for coffee and food. Water kept running out of coffee machine etc. the staff really did try keep on top of it but they struggled. Nice modern rooms, balcony has beautiful views. Hotel probably needs a good maintenance person as a good few snags in the room. Showers etc. overall a lovely, relaxing stay and we would stay again.

This hotel is in an excellent location, right on the marina and 3 mins walk from the main shopping street and is very clean. The rooms are small but with decent facilities. The staff are friendly but communicating in English was a struggle. We parked 4 mins away by the sea which is totally free. However I never slept well both nights due to the temperature - the rooms are airless and the air con was ineffective. The fridge was like a radiator in a tiny cupboard, so we turned that off which helped a bit. We didn’t want to sleep with the balcony doors open so that wasn’t an option. The bed had a plastic waterproof under sheet and a thick synthetic duvet so that definitely contributed to the over heating problem. I ended up sleeping with a towel over me. The spa was lovely - I used the pool, sauna and steam room, all free for guests. Breakfast wasn’t great - they ran out of basics like bread and boiling water and the coffee machine broke down. It was laid out in a very odd way with cereals in one corner, milk in another, bread over there, cheese away somewhere else. A kettle was provided to boil water but no water was provided. So a mixed experience- if they sorted the ventilation and air temperature I would return. I recommend the owner of this hotel stays in it for a few nights and the problems will soon be apparent.

Our arrival at this property started off making us feel like second-class customers right away: when we arrived and asked about parking, but they acted shocked that we hadn’t booked in advance. It said on the hotels.com app that parking was available, so we didn’t anticipate our arrival to seem like a major inconvenience to the hotel staff. Then, when checking in, they referred to us as the “Expedia room,” which didn’t bode well. Still, we were satisfied with the room (size, layout, comfort) and enjoyed a lovely meal on their patio with a beautiful view (service was atrocious, though). When we got back from the pool (which was nice but clearly not very well cleaned), we noticed they hadn’t even bothered refilling the shampoo in the shower. That night, the AC didn’t work when we were going to bed. We called reception again and they turned it on manually from the front desk. I guess we should have been worried that they could turn it on and off from there, but we were so tired that we didn’t think about it and fell asleep. We woke up overheated in the middle of the night, our toddler had a dry diaper in the morning and threw up from overloading on water. We complained about this the next day, they promised not to turn off the AC again, yet it happened again. Honestly, 4 stars seems like a stretch for this hotel, considering the service. Lovely property, but that’s where the compliments end.

Extérieur magnifique, très bel endroit. Quant à la chambre, j'ai été surprise de l'odeur forte de moisi dans la salle de bain, de l'opacité du miroir nettoyé avec un produit inadapté, de la poussière sur les tables de nuit, du cendrier sale sur la table de dehors... J'ai été déçue de l'emplacement de notre chambre en rez de chaussée, qui donnait sur la terrasse du petit déjeuner, où on a entendu de très bon matin la musique des cuisines... En revanche, la literie était très confortable et de qualité. Et l'accueil a été parfait.

Très bon séjour ,ce n'était pas là première fois dans cet hôtel,car nous y sommes bien accueilli avec beau cadre..

Hôtel bien placé, avec un spa appréciable. Manque toujours l'option service de restauration en chambre dommage pour 4*

J’ai passé un excellent moment tous les cocktail sont réunis vue sur le port piscine salle de sport hammam spa massagesje recommande les yeux fermés et pourtant je suis de la région et je m’y rend régulièrement

Hôtel trop cher pour ce qui est proposé

Bon sejour dans l'ensemble Petit déjeuner de qualité Personnels professionnels Piscines à dispo

Salle de bain non nettoyée, une compresse médicale souillée se trouvais dans la douche. Le récipient du gel douche fuyait et à tâcher ma trousse de toilette

Je suis arrivé mercredi 30 octobre, la télé ne fonctionnait pas. La dame de la réception est venue et cinq minutes. Après encore plus de télé. Je voulais les remercier la gentillesse et l’efficacité de la dame à l’accueil qui m’a changé de chambre.

Très bien. A recommander

Hotel is in a nice location. The spa is a bit limited, during our stay the steam room was not working and the sauna had to be re-activated to keep it on and this was not obvious. The pool is good but cool. Administration (front desk), it is a bit disorganised. On checking in we were given the wrong room (town side) even though we had paid for port side. If we had not challenged this would not have been changed. There seemed to be a lot of uncertainty over taxes and on checkout there seemed to be uncertainty as to how long we had stayed. Additionally, a deposit is required. As a result of the erroneous check in we saw both types of rooms. The port side rooms with balcony are bigger and the view is nice. The town side rooms are smaller with no view or balcony. The food in the restaurant is nice and staff are friendly just a bit unsure of the paperwork. Dieppe is a wonderful town. Well worth a few days. To visit the Canadian memorials on the beach, eglise de St Jacques (a wonderful slightly decaying church missing many windows from 1939-45), shops, market, port and surrounding area are all worth visiting.