Breakfast very healthy and piping hot.

All staff were helpful and friendly. This was our second visit to the Pheasant Inn and both were very enjoyable with comfortable warm rooms, tasty food at breakfast and dinner and most enjoyable atmosphere in the bar mainly due to all the staff engaging with all customers and their service was exceptional

Room spotless, and staff friendly. Food was wonderful. Great evening meal, with excellent red wine. Breakfast superb.

Beautiful property in lovely countryside. The room was spacious and clean with good facilities provided. The bar was well stocked and the food lovely, although a little pricey, especially the children’s meal! Breakfast was fab with a great choice and cooked to order so was piping hot on arrival. Went to Kielder winter wonderland so this was an ideal stay as only 10mins drive away. Would definitely recommend.

Good standard through out the hotel , room was spotlessly clean , bed comfort was good , nice food , good beer , and very friendly helpful staff

Comfortable. Had some issues which were resolved quickly Good breakfast

Friendly staff, unfortunately a small bed (we are 5.9/5.4ft) and neaely fell out turning over several times. Weird clicking noises (relay or a switch) in the wall in early hours was a little annoying.Great food for breakfast and dinner. A beautiful place

The Food was amazing & the bed was sooooo comfortable.

The bar and food were excellent

The food was out of this world, the double bed was on the small side but the room was very clean and really enjoyed my stay

We enjoyed our visit. The lights were a little disappointing, could not use 1 bedside light at a time. We placed our towels on hook but still changed. I think the room could take a bigger bed.

The room was clean and cosy with a comfortable bed. The location was perfect for exploring the Kielder forest. We enjoyed two evening meals at the pub where the service was very friendly and the atmosphere very cosy.

Helt og aldeles vidunderligt kro/hotel i fabelagtige omgivelser. Alle på hotellet var yderst imødekommende og den glæde de havde sammen kunne man virkelige mærke som gæst! Super dejlig oplevelse.

It was first time I have stayed at an Inn in a very long time. The room was cosy and very clean with the bathroom being quite compact but clean and fully operational. The views from the room upon the Northumberland were very relaxing and picturesque. The breakfast service and evening service were amazing. Watch out for the porridge as that portion is very big yet super tasty. The staff are very friendly and helpful. Throughout the whole thing I wished I could stay there longer. The lake with it's dam parking is a very short drive where you can enjoy the treck around next to kieldar lake.

Good quality food, nice room (albeit a bit on the smaller side), clean throughout, nice quiet location with a decent amount of parking.

Room 7 maintenance could have been better. Toilet seat loose, toilet roll holder loose (roll kept falling off onto the floor) dressing table seat pad loose outer door lock misaligned (needed both hands (one pulling door handle hard, the other turning the key). No coat hooks or dressing gown hooks. However, evening food and breakfast gorgeous. Staff excellent, tea and coffee plentiful. USB charging points and good parking.

There was a problem with the shower it was stone cold. Robin deducted some money from my bill as a good will gester. Before we checked out a plumber was there to fix the fault for the next guest . These things happen and it hasn't put me off staying again . Food was fab room was clean and service was excellent. Definitely recommend. And will stay again.

Enjoyed our stay, good location near kielder lake and observatory, service and meals were very good. Hotel was expensive for the size of the accommodation. Bedroom and shower were very small.

Traditional, lovely atmosphere, friendly and very welcoming

It was lovely except the bed was a bit small and there wasn’t a bath