The rooms are thoughtfully arranged to create a warm and welcoming atmosphere, ideal for both business and leisure travelers. Large windows allow natural light to brighten the space while offering relaxing views of the surrounding area.

Room was good (but a bit overpriced) and service was even better. I did not have breakfast in the hotel though.

Clean rooms Staff professional N/A on breakfast Kitchen complete

😉

The staff are really courteous, accommodating and friendly!! I love it! I will definitely book in this hotel on my next visit! I found the perfect hotel for when I visit here! I also recommended it to my families already

Close to restaurants and laundry services at the Row. Staff we extremely polite, pleasant, and professional.

Yes, the menu was ok, food delicious.

Breakfast is good and delicious but I wish more variety with salad and fruits.

I did not have a bar or kitchen

Fantastic room and facilities.

Courteous staff

Excellent staff

My favorite place to stay in Bacolod

Everything’s so great definitely highly recommendable! From room, staff , and amenities. Awesome place to stay in Bacolod for vacation. Staff are so friendly and accommodating with a beautiful smile. Excellent service!

This is my go to Hotel in Bacolod. The property is clean and the area is close to nice restaurants. I also like the free breakfast with a lot of options. I tried staying at Seda Hotel and Citadines is better and newer.

My wife and I believe that the Citadines is the best hotel in Bacolod.

It was a short and simple stay. The hotel was excellent even amidst the chaotic city conditions . It was ideal when i selected it due to its location to the airport. The staff were very supportive and friendly. the facility was very clean , but it was also very new compared to the surroundings.

All good. Need more vegetarian options on menu.

Staff is wonderful place is absolutely clean Hallway is a little stuffy and sometimes has some odd smell but everything else is wonderful.

I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!