Francis Alvin
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
The apartment may look acceptable at first, but cleanliness was a serious issue during our stay. The bed linens smelled used and did not feel freshly washed or changed. We found hair, and the bathroom, especially the bath, had many water marks and looked neglected.
When we raised the issue and requested fresh linens, the host asked for photos instead of taking action.
You cannot send a photo of a bad smell or fully show that sheets feel used.
For a guest accommodation, clean bedding should never be in question.
We had to spend extra time and money buying our own bed sheets and pillowcases after traveling for hours.
Future guests deserve better, and I hope the host improves their cleaning and response standards.
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