Penilaian & Ulasan Keseluruhan YuYu Hakone - Private Open Air Onsen Usage Guaranteed

Great staff: we reached very late at night. The manager was kind enough to extend our onsen reservation for half hour without us asking. He stayed well past the midnight to make sure our onsen experience is complete! We are so grateful to him. Moreover, the facility is much nicer than we expected: Large lobby and living facilities, great decor and the private onsen is out of this world!

1、暖氣不足，上廁所冷死了 2、泡湯只有一間要預約，不方便

Our stay was great, it was a beautiful and quiet place. The Onsen itself was perfect. I think the only downside was the food was just ok. We were expecting more food options in the area, but when we realized there wasn’t anything close by, we ate at the hotel, and the food wasn’t bad but it wasn’t great either. The breakfast was decent and they give you a lot of food. The dinner though, I’m pretty sure the pizza I had was microwaved. The staff were great and were very nice. We will probably stay here again in the future.

せっかくの箱根なのに、お風呂の自由があまりきかなかった。家族風呂を使用する1回のみしか温泉につかれず、何度も入りたかったので不満です。 部屋もそんなに大きくなく、人数押し込まれた感があります。 建物自体も古く、掃除も行き届いているわけではない。 従業員さんが外国の方なので、日本人向けではないんだろうと推察できる旅館でした。食器の使い方、案内表示、サービス内容、日本人がテコ入れを全くしてない感じがしました。 ただ、外国の方ではありましたが、従業員さんはとても心を砕いてくださってるのがわかり、食事もとても柔軟に対応していただいた。それはとても感謝です。 でも申し訳ないけど、抹茶と煎茶は全く違うものなんです～！食後は煎茶が飲みたかった…

My sister and I had a terrible day of traveling, when we got to Yuyu Hakone Suna had saved the last onsen time for us. She was so kind and made sure we had everything we needed and made us feel very welcomed. Amazing service.

YuYu Hakone was an unforgettable experience that effortlessly blends tranquility and traditional Japanese charm. From the moment my family and I arrived, the warm hospitality of the staff ensured you were welcomed and cared for. The private open-air onsen is the highlight of the stay. Nestled amidst the stunning Hakone landscape and Lake Ashinoko, the baths provide breathtaking views of lush greenery and the serene mountain backdrops, depending on the season. The mineral-rich waters are perfectly heated, which left us rejuvenated and relaxed. The privacy adds an intimate touch, making it ideal for couples, families, or solo travelers seeking peace. The accommodations are equally impressive, with traditional Japanese room aesthetics. Tatami mats, and futons create an authentic yet luxurious ambiance. The dining experience is another standout feature. The traditional Japanese breakfast and options for dinner showcase fresh local ingredients. The hotel is conveniently located near the the Hakone Ropeway - Togendai Station as well as the Hakone Shrine. Guests can take the ropeway to Owakudani to experience the famous view of Mt. Fuji, hot spring boiled black eggs and souvenir shops, or go further into nearby town Gora where there are many shops and museums. It is also located near Hakone-en, where there is snow sledding and an aquarium for family fun. There is also another ropeway heading up the mountain to a shrine and panoramic view. Thank you for the incredible stay!

YuYu Hakone Private Open Air Onsen: A Hidden Gem of Serenity and Luxury YuYu Hakone is an unforgettable experience that effortlessly blends tranquility, luxury, and traditional Japanese charm. From the moment you arrive, the warm hospitality of the staff ensures you feel welcomed and cared for. The private open-air onsen is the highlight of the stay. Nestled amidst the stunning Hakone landscape, the baths provide breathtaking views of lush greenery or serene mountain backdrops, depending on the season. The mineral-rich waters are perfectly heated, leaving you rejuvenated and relaxed. The privacy adds an intimate touch, making it ideal for couples, families, or solo travelers seeking peace. The accommodations are equally impressive, with rooms that combine modern comfort with traditional Japanese aesthetics. Tatami mats, and plush futons create an authentic yet luxurious ambiance. Every detail, from the crisp linens to the soothing lighting, reflects impeccable attention to detail. The dining experience is another standout feature. The kaiseki meals are culinary masterpieces, showcasing the freshest local ingredients prepared with exceptional skill. Each dish is presented like art, and the flavors are unforgettable. What truly sets YuYu Hakone apart is the sense of serenity it provides. Whether you’re soaking in the onsen, enjoying a meal, or simply gazing at the natural beauty, you’re enveloped in a profound sense of calm.

Amazing property, very quiet. Private natural onsen was amazing (book your time)

Siamo statibenissimo con la famiglia. Cena e colazione fantastici! L'onsen privato una esperienza meravigliosa.

The rating says it all

Highly recommend this hotel. We stayed two nights and booked 2 slots for our private hot spring bath. We want to comeback to Japan for this reason alone. Staff was extremely friendly and it was an awesome experience.

This is a traditional ryoken located in a tucked away area. We took a taxi to get there because it was raining but were able to leave by bus. The private onsen was lovely, big and beautifully built. We slept really well in the comfortable tatami room and futon bed.

Hôtel ou l’on peut privatiser un onsen. On y circule en chausson (pas de chaussures) on dors sur des tatamis : une vrai expérience japonaise. Par contre très loin d’hakone et de Odawara (gare) et il n’y a pas de service de restauration le soir (et difficile de trouver un restaurant ) mais l’établissement propose des soupes déshydratées qui font le job

Amazing service! Very understanding and friendly staff. Love that I can book private usage of onsen. The area was beautiful and peaceful.

We had an amazing stay here! The staff was so helpful and accommodating for any of our needs or questions. They do have a limited food menu at the hotel but it was absolutely delicious! We ate on site both nights. The private onsen was fabulous and we were able to use twice daily. The floor mats were incredibly comfortable and we slept better here than most of the big hotels we stayed at in Tokyo. It took a little planning getting here via public transit but very much doable to get from here to Hakone and onward not having a private vehicle. This was our favorite stay in Japan.

For anyone that is looking for a traditional Ryokan, this place is amazing and exactly what you are looking for. Great facilities, private Onsen for your party, bath (or shower) is traditional as well (just a heads up). Have nothing bad to say about YuYu Hakone, but a heads up for any future travelers, this is a very quiet area and all things close fairly early in the afternoon and as you are at minimum 30 minutes away from near by cities (Odawara or Gotemba) with little to no ways of transportation, it is pretty dead for any adventuring past the afternoon. But for the overall stay, great place, clean, and staff are very friendly and accomodating!

Séjour en couple très agréable ! Le onsen privatif est vraiment le meilleur atout de cet hôtel. Bien situé, le lac Ashi est à 15 min à pied et 3 min en bis

It was good

thank you.

I had an exceptional experience at this hotel during my recent stay. The check-in and check-out processes were smooth and hassle-free, and my room was impeccably clean and comfortable. However, what truly set this hotel apart was the outstanding service provided by the staff. As a solo traveler without a car, I was concerned about finding a place to eat dinner. The hotel manager kindly offered to personally drive me to a nearby restaurant, and even made a stop at a convenience store along the way so that I could pick up some necessities. This level of personalized attention and care went above and beyond my expectations, and made my stay truly memorable. I highly recommend this hotel to anyone visiting the area. The staff's dedication to providing exceptional service and making guests feel at home is truly remarkable, and I can't thank them enough for their kindness and hospitality.