Penilaian & Ulasan Keseluruhan Hilton Dubai Creek Hotel & Residences

The hotel reception promised to prepare our breakfast take away at 5:30 in the morning because its restaurant only opened for breakfast from 6:30. As we already prepaid our breakfast, the hotel rejected to refund our breakfast and insisted to prepare takeaway for us. However, the breakfast was not ready at 5:30am. The hotel reception repeated saying our breakfast was on the way. We ended up leaving the hotel for the airport after 5:30 in the morning without breakfast. The hotel rejected my refund request.

Really good place

house keeping service is not up to mark guest services also needs long improvement no body answers call at all it take several attempts toiletries are not filled and need to ask and wait they say parking is free but need to validate everyday - waste of time

Lights kept shutting off except for the living room. Called to complain about it. Waited 1.5 hours no one came. Went down to the lobby to complain in person. Came back up to the room and the lights were working again. But then they shut off 30 Minutes later. And yes the jet card was in the slot. Did not realize the room was decorated in pink before checking in. Personal thing about pink colors. I just don’t like it. Location was strange and not a good area during the summer months. Nothing around too hot to walk and awkward to get an uber from the hotel. Staff was pleasant but I just didn’t feel comfortable in the hotel or my room. In fact when the lights went out a second I just left and went to a different hotel. Probably a great hotel for families but not for me.

This hotel is definitely worth the stay…from the pleasant staff to the very comfortable rooms…I would definitely stay here again, my stay was very pleasant….my only hiccup is that it’s wasn’t easy for uber to find the pickup location because this hotel is connected to another hotel and the pickup is in the very confusing basement

The suite was spacious and had a full kitchen and washer and dryer However the cleanliness was not the best and the services was okay for Dubai not the best

Beautiful hotel , very clean, very helpful and nice staff , huge space with kitchen and washer , breakfast is amazing with too many options and nice views Enjoyed the stay , definitely will come back

excellent staff. very professional and helpful

War ganz ok, die Lage nicht wahnsinnig toll, Eingang zum Hilton nur über Tiefgarage oder Spaziergang in der Hitze möglich. Baustelle rundum im Moment. Nähe zum Flughafen ist gut. Personal sehr nett & hilfsbereit! Sauberkeit im Zimmer liess zu Wünschen übrig (haare etc).

Nice property

Juste parfait

I really enjoyed staying at this property especially because I was upgraded to a suite and it was absolutely fabulous. Additionally the restaurant and spa services were excellent.

Nice and spacious room with balcony and creek view. Good location by the creek. However, I cannot recommed to anyone who is not arriving by own car. Taxis, Uber and Kareem cannot find the lobby that is succesfully hidden in basement 3.

Vi bestilte en 2 værelses med creek-view og terrasse og det var en fantastisk rummelig lejlighed med stor terrasse ligeud til vandet med Burj-udsigt og solnedgang. Personalet var meget serviceminded og venlige - alt spiller på hotellet, der ligger godt i forhold til udflugter, metrostation, indkøbscenter og lufthavn (DBX). VI rejste derfra midt om natten og receptionen forsynede os med en vellavet morgenmad til at tage med i lufthavnen/flyet. Vi vil benytte hotellet igen.

Una experiencia inolvidable, el servicio, la atención, el lugar, las instalaciones. Simplemente excelente

The apartments were really big, clean and modern. The staff was so friendly and amazing, really made our stay great

Best♾️❤️

Hilton Dubai Creek Hotel & Residences is actually a rather nice hotel. Built well, keeps out the noise from the outside busy roads and even though it is a built up area, it feels private. The hotel overlooks the Dubai Creek and the views are great. On a clear day you can see the Burj Khalifa from the hotel. The hotel team are friendly and polite and most of them try to help as much as possible. The apartment was spacious, clean and decorated well. It had all the amenities needed for a comfortable stay. The hotel has a buggy facility to take you to and from the hotel to the front of the Marriot Marquis hotel at the front, making it easier to get to the Creek shopping mall and food district. However, this service is not publicised and we ended up at night around 11.30pm, having to walk 10mins to get to the Hilton hotel which is at the back of the hotel area. The hotel provides a continental breakfast. The baked goods lacked freshness and pastries were rock hard and dry. The hotel also boast as spa, sauna and steam room facility. In my 5 days stay at the hotel, the spa and steam room never worked. I enquired everyday and checked in everyday and everyday the sauna and steam room did not work. The steam room also had broken tiles and tap section which was very disappointing. Overall the hotel is good, but it definitely needs some work doing so that all the facilities work properly for guests to enjoy. I did raise this with the online hotel app team, however I received no response.

Personnel très efficace et serviable

Clean, rather new, convenient buggy transport to the Marriott next door, Metro station 5 min walk, great big room, even with washing machine.