We liked how nice and clean and spacious the room was for our family of 4. We absolutely did NOT like that we checked out and left a day early, and Holiday Inn Express Suites failed to give us our receipt. It shouldnt matter what day we leave, especially if the charges are the same, we should have been given a receipt. They said they will send it via email tomorrow upon the scheduled checkout; however its after 4pm and still no sign of receipt and or charges. Be weary as i will be watching my account closely for incorrect charges because this is definitely not right or okay.