Received an upgrade and was delighted. Cool and clean place

Great hotel, big rooms

Hotel room was awesome, zero complaints and very clean. Staff were attentive and provide exceptional service. Quiet room as well. Highly recommend

Very clean room, great location, and friendly staff!

Everything was great. It's not very central, but very well connected to the city center. It has a vibrant and young feel. Only two things to improve, in my opinion, are check-in and check-out modalities and breakfast, which can be a little richer in variety of foods offered. Other than that, rooms impeccable, very quiet and staff always ready, kind and professional.

Great lobby and bar. Great breakfast buffet. Very nice and helpful staff. I will miss them. Tram stop across the street. I highly recommend it!!

Great service with nice staffs Thanks Marco and Vince

quarto moderno deamis paara o meu gosto, banheiro aberto, estranho, café deixa muito a desejar, a localização é boa!

bem localizado , lindo , bem moderno , ótimo café da manhã e excelentes funcionarios

Sehr gute Unterkunft direkt an der Tram Station. Klimaanlage die nicht stört aber effektiv ist. Zimmer geräumig und sehr sauber Erstklassiges Frühstücksbuffet. Es gab nichts auszusetzen.

reception available 24/7, friendly staff, clean and nicely renovated facility and room. next to the T2 tram stop, that takes you to the city center, train station and airport. the hotel is also within walking distance to the Dumo, and all attractions. There is a big local super market nearby the hotel where you can buy local food and products like the local, intead paying toruist price in the city center.

Overall, it is a good hotel. The staff is friendly and kind, which made our stay pleasant. One area that could be improved is the cleanliness of the rooms, as it wasn’t the best even upon arrival. However, after mentioning it to the staff, they promptly took care of the issue.

Super freundliches Personal. Zimmer sehr sauber. Beim Frühstück ist für jeden was dabei

Amazing hotel and great experience! The breakfast was good with a variety of options, the staff was very friendly and helpful (way different from other hotels in Italy). I will definitely stay here again if coming back to Florence.

Sehr gut

Tudo impecável, equipe gentil, tudo extremamente limpo. No banheiro tem disponível shampoo, condicionador, sabonete, hidratante. O local é agradável, tem uma cozinha com cafe e chá disponível 24h, café da manhã excepcional, enfim, muito completo.

Excellent stay! Loved the hotel vibe, location and hospitality. Super spacious rooms. Rarely say this but would definitely come back to stay here

My experience at this hotel was top-notch - the staff were welcoming, the room was immaculate, and the surroundings were lovely. I'd highly recommend it and would certainly stay here again.

Best rooms during our 14 day vacation

It was a great place to stay Very happy with the service. Great location to get around.