Penilaian & Ulasan Keseluruhan Motto by Hilton Cusco

Excelente ubicación, las habitaciones impeccable y la atención espectacular. Volvería 100%

Very nice property with an excellent location in the heart of Cusco, around the corner from the Plaza d'Armas and San Blas. At times some street noise is audible, but it didn't seem to be a significant issue. Rooms are clean and Staff is nice and very helpful. Called ahead of arrival to have a taxi meet me at the airport (no problem at all). Breakfast is 12 USD per day in the hotel. Would stay in again.

The property stand sandwich between 2 very busy road. Ask for a inside bedroom, much better. The reception staff are very helpful and understanding.

Place is nice, clean, and hotel staff is great. Unfortunately, the property is surrounded by streets and at about 3 am every night there is endless honking and the room would slowly fill with exhaust. We were relocated to a room in the back of the hotel which was slightly better but you are then unable to sleep due to a slightly quieter mix of honking and shops operating/foot traffic right outside the window. We stayed 3 nights. If our trip was any longer we would have relocated.

Hotel ok, bem localizado para se deslocar a pé.

Front desk staff were not attentive or helpful in accommodating room change request.

excelent service, the bed was great

its a nice and confortable place.

we didn't like the mattress, somehow was uncomfortable to sleep.

Very nice property located close to Plaza and good restaurants. Intersection where located was load but it eventually died down. Staff was very friendly.

Staff great rooms clean but the noise from outside was so bad we only stayed 1 week instead of 2 and booked into a hotel down the road

Parfait! Accueil au top, équipe professionnelle et disponible, hôtel très élégant et qualitatif. Literie et chambres spacieuses pour une famille de 3 personnes. Il a tous les standards des hôtels 3/4 étoiles. Petit déjeuner et son équipe super. L’offre est variée et très chic. TOP

I was informed after check-in that heat was available only from 8 AM to 9 PM. The rooms open to the outdoors. The desk clerks were unhelpful. The room safe was not fastened to anything. It is sandwiched by two busy streets. No food available. Coffee service was poor.

Staff was absolutely fantastic and the location is great. The room we had was on the small side and there was a lot of street noise. The room was very clean.

Atendimento ótimo, mas o secador de cabelos estava falhando, o exaustor do banheiro não estava funcionando o que levou no acionamento do alarme por vapor do chuveiro.

Look the hotel is nice but whoever design needs their degree revoked. Not putting noise canceling windows made nights dreadful. Honking non stop all night had to put shirts in the cracks trying cancel some of the noise. From a boutique hotel I expect but not from a Hilton hotel. The majority of the staff is just full except David which I believe that was his name. He went above and beyond helping us with an issue with my tour to machu picchu he saved our whole trip

Inmejorable ubicación, muy cerca a todo. Frente al Jacks Cafe y a 5 cuadras de la Plaza Mayor. El hotel está impecable, ha sido inaugurado hace un mes, por lo que, aún no cuentan con muchos servicios. Los cuartos cómodos. Personal muy atento y servicial. El único inconveniente es que las habitaciones no cuentan con ventanas herméticas, por lo tanto, el ruido de la calle resulta incómodo para poder dormir.

Un hôtel jeune qui souffre encore des finitions non terminées, notre fenêtre qui donne sur la rue ne fermait pas correctement laissant passer tous les bruits de la rue. Nous avons ete entendu par l'équipe et relogé dans une chambre beaucoup plus petite mais au calme. La situation de hôtel est exceptionnelle et l'équipe a l'écoute et super sympa, nous avons passé un bon séjour même si la chambre n'était pas celle prévue en terme de place. Il faut encore un petit effort pour se hisser au standing que Hilton veut prétendre .

Small but comfortable rooms in a great location. The staff was extremely helpful and had no trouble with our lack of Spanish.

¡Qué pesadilla! La habitación es un infierno con todo el ruido de la calle, gracias a esos conductores que hacen sonar el claxon todo el día y las habitaciones sin vidrios que eviten ese sonido. Y para colmo, ni siquiera tienen la decencia de instalar aire acondicionado en las habitaciones, ¿qué tipo de establecimiento es este? ¿Un horno? Y ni hablar del personal, que actúa como si estuvieran sordos ante nuestras quejas, como si el bienestar de los clientes les importara un bledo. ¡Una experiencia deplorable! No hay manera de que vuelva a pisar este lugar jamás. ¡Indignante!